Security
Security
Enterprise-grade data protection.
Encrypted, isolated, and compliant.
Enterprise-grade data protection.
Encrypted, isolated, and compliant.
Enterprise-grade data protection. Encrypted, isolated, and compliant.
V7 is committed to ensuring the confidentiality, integrity, and availability of your data. Here is how we protect information and comply with industry standards and regulations.
V7 is committed to ensuring the confidentiality, integrity, and availability of your data. Here is how we protect information and comply with industry standards and regulations.
Customers
Customers
Customers
Enterprise-level security.
Keep your data private.
Our promise
Our promise
Enterprise security
Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.
Enterprise security
Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.
Enterprise security
Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.
Model transparency
Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.
Model transparency
Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.
Model transparency
Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.
Data sovereignty
Full control and ownership of your data, compliant with local regulations and internal policies.
Data sovereignty
Full control and ownership of your data, compliant with local regulations and internal policies.
Data sovereignty
Full control and ownership of your data, compliant with local regulations and internal policies.
Access control
Granular user roles and permissions across teams and projects for secure collaboration.
Access control
Granular user roles and permissions across teams and projects for secure collaboration.
Access control
Granular user roles and permissions across teams and projects for secure collaboration.
Customers
Customers
Customers
V7 is trusted by security teams.
Join leading AI research labs and Fortune 100s.
Trusted by
Trusted by
In numbers
In numbers
In numbers
Proven Security.
Measurable Impact.
In numbers
In numbers
In numbers
Critical Security Issues this year
Phishing Test Resistance
Platform Uptime
Quote
We are committed to delivering innovative, AI-driven solutions with the highest standards of transparency, ethics, and the privacy of our users.
Last updated
July 2, 2025
Table of contents
Overview
At V7, trust is built into every layer of our platform. From infrastructure to AI model governance, we uphold the highest standards of data protection, privacy, and compliance. Security isn't an afterthought — it's foundational.
Our systems are audited, our processes encrypted, and our policies designed to safeguard your most critical assets.
In a world where machines learn from data, we ensure that learning happens securely, transparently, and ethically. Because to truly empower automation, we must first earn your trust.
Compliance
ISO 27001 Certified
We adhere to the internationally recognized standard for information security management. Our ISO 27001 certification ensures rigorous data protection, risk mitigation, and ongoing compliance to keep your data safe and secure.
ISO 27001 Certified
We adhere to the internationally recognized standard for information security management. Our ISO 27001 certification ensures rigorous data protection, risk mitigation, and ongoing compliance to keep your data safe and secure.
ISO 27001 Certified
We adhere to the internationally recognized standard for information security management. Our ISO 27001 certification ensures rigorous data protection, risk mitigation, and ongoing compliance to keep your data safe and secure.
HIPAA Compliant
For customers handling sensitive healthcare data, we are fully HIPAA compliant. Our systems, policies, and procedures are designed to ensure privacy, security, and integrity of protected health information (PHI).
HIPAA Compliant
For customers handling sensitive healthcare data, we are fully HIPAA compliant. Our systems, policies, and procedures are designed to ensure privacy, security, and integrity of protected health information (PHI).
HIPAA Compliant
For customers handling sensitive healthcare data, we are fully HIPAA compliant. Our systems, policies, and procedures are designed to ensure privacy, security, and integrity of protected health information (PHI).
SOC 2 Type II
Our platform is SOC 2 Type II audited — meaning we meet the highest standards for security, availability, and data confidentiality. We maintain strict internal controls and conduct regular independent audits.
SOC 2 Type II
Our platform is SOC 2 Type II audited — meaning we meet the highest standards for security, availability, and data confidentiality. We maintain strict internal controls and conduct regular independent audits.
SOC 2 Type II
Our platform is SOC 2 Type II audited — meaning we meet the highest standards for security, availability, and data confidentiality. We maintain strict internal controls and conduct regular independent audits.
GDPR Ready
We are fully compliant with the General Data Protection Regulation (GDPR). User data is processed lawfully, transparently, and for a specific purpose. Our infrastructure is designed for privacy-first handling of personal data.
GDPR Ready
We are fully compliant with the General Data Protection Regulation (GDPR). User data is processed lawfully, transparently, and for a specific purpose. Our infrastructure is designed for privacy-first handling of personal data.
GDPR Ready
We are fully compliant with the General Data Protection Regulation (GDPR). User data is processed lawfully, transparently, and for a specific purpose. Our infrastructure is designed for privacy-first handling of personal data.
Monitoring
Continiously monitored by Secureframe
Change Management
4
Change Management Policy
Configuration and Asset Management Policy
Software Change Testing
Change Management
Change Management
Change Management
Change Management
Change Management
Change Management
Change Management
Change Management
Availability
1
Business Continuity and Disaster Recovery Policy
Testing the Business Continuity and Disaster Recovery Plan
Uptime and Availability Monitoring
Availability
Availability
Availability
Availability
Availability
Availability
Availability
Availability
Organizational Management
11
Performance Review Policy
Code of Conduct
Cybersecurity Insurance
Organizational Management
Organizational Management
Organizational Management
Organizational Management
Organizational Management
Organizational Management
Organizational Management
Organizational Management
Confidentiality
2
Access to Customer Data is Restricted
Data Classification Policy
Retention of Customer Data
Confidentiality
Confidentiality
Confidentiality
Confidentiality
Confidentiality
Confidentiality
Confidentiality
Confidentiality
Vulnerability Management
Third-Party Penetration Test
Vulnerability and Patch Management Policy
Vulnerability Scanning
Vulnerability Management
Vulnerability Management
Vulnerability Management
Vulnerability Management
Vulnerability Management
Vulnerability Management
Vulnerability Management
Vulnerability Management
Incident Response
1
Tracking a Security Incident
Incident Response Plan Testing
Incident Response Plan
Incident Response
Incident Response
Incident Response
Incident Response
Incident Response
Incident Response
Incident Response
Incident Response
Risk Assessment
1
Vendor Risk Management Policy
Vendor Risk Assessment
Risk Assessment
Risk Assessment
Risk Assessment
Risk Assessment
Risk Assessment
Risk Assessment
Risk Assessment
Risk Assessment
Risk Assessment
Network Security
2
Automated Alerting for Security Events
Network Traffic Monitoring
Restricted Port Configurations
Network Security
Network Security
Network Security
Network Security
Network Security
Network Security
Network Security
Network Security
Access Security
6
Unique Access IDs
Access to Product is Restricted
User Access Reviews
Access Security
Access Security
Access Security
Access Security
Access Security
Access Security
Access Security
Access Security
Physical Security
Physical Security Policy
Physical Security
Physical Security
Physical Security
Physical Security
Physical Security
Physical Security
Physical Security
Physical Security
Resources
Subprocessors
Name & Purpose
Data storage
DPA
AWS
Main application hosting platform. Customer PII stored in RDS databases and S3 buckets.
EU, US
Sendgrid (Twilio)
Mailer used to send one-to-one transactional emails triggered by user actions, such as user invitation emails and password re-set requests
US
Sentry.io
Aggregates error messages from the application which might contain customer details
US
Name & Purpose
Data storage
DPA
AWS
Main application hosting platform. Customer PII stored in RDS databases and S3 buckets.
EU, US
Sendgrid (Twilio)
Mailer used to send one-to-one transactional emails triggered by user actions, such as user invitation emails and password re-set requests
US
Sentry.io
Aggregates error messages from the application which might contain customer details
US
Name & Purpose
Data storage
DPA
AWS
Main application hosting platform. Customer PII stored in RDS databases and S3 buckets.
EU, US
Sendgrid (Twilio)
Mailer used to send one-to-one transactional emails triggered by user actions, such as user invitation emails and password re-set requests
US
Sentry.io
Aggregates error messages from the application which might contain customer details
US
Policies
FAQ
Below are a list of frequently asked questions, and information of the handling of data on V7 Darwin, and the information security measures in place throughout our platform.
What organizational security practices are in place at V7?
Organizational Security
Information Security Program
We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Third-Party Audits
Our organization undergoes independent third-party assessments to test our security and compliance controls.
Third-Party Penetration Testing
We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
Roles and Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
Confidentiality
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
Background Checks
We perform background checks on all new team members in accordance with local laws.
Cloud Security
Cloud Infrastructure Security
All of our services are hosted with Amazon Web Servies (AWS) and Microsoft Azure. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security and Azure Security.
Data Hosting Security
All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in the European Union. Please reference the above vendor specific documentation linked above for more information.
Encryption at Rest
All databases are encrypted at rest.
Encryption in Transit
Our applications encrypt in transit with TLS/SSL only.
Vulnerability Scanning
We perform vulnerability scanning and actively monitor for threats.
Logging and Monitoring
We actively monitor and log various cloud services.
Business Continuity and Disaster Recovery
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Incident Response
We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.
Access Security
Permissions and Authentication
Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
Least Privilege Access Control
We follow the principle of least privilege with respect to identity and access management.
Quarterly Access Reviews
We perform quarterly access reviews of all team members with access to sensitive systems.
Password Requirements
All team members are required to adhere to a minimum set of password requirements and complexity for access.
Password Managers
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Vendor and Risk Management
Annual Risk Assessments
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor Risk Management
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.
Contact Us
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact security@v7labs.com.
+
Is V7 Darwin GDPR compliant?
Yes. Our platform adheres to GDPR requirements. V7 Darwin stores any of your data which reaches us in AWS S3 servers located in Ireland (EU). V7 Go stores any of your data which reaches us in GCP services located in Belgium (EU). V7 will not move data for storage outside of the EU.
We collect cookies and analytics to ensure we know what features are preferred by our users. To learn about what cookies are involved in the usage of V7's marketing website and V7 Darwin, please visit the Data Privacy Statement.
By agreeing with the Terms of Service, you agree that you will not be sharing third party personally identifiable information with V7 Ltd unless an appropriate GDPR Data Sharing Agreement is in place.
+
Is V7 Darwin HIPAA compliant?
V7 follows HIPAA guidelines to protect access to data which may be of medical nature on our platform. The following measures are in place to adhere to HIPAA standards.
Data is encrypted at transfer.
All user classes are logged out after 30 minutes of inactivity to avoid unauthorized access.
Datasets have view access controls for worker users.
If DICOM data is uploaded in de-anonymized format by error, header information is not displayed to end-users by design.
No customer data that adheres to HIPAA standards is stored on servers or machines that leave the secured office premises of V7 Ltd or our sub-processors at Amazon Web Services Ireland.
Vulnerability scanning across our platform is performed quarterly.
Threat monitoring across our platform is performed continually.
V7 Ltd has guidelines on complying with any event of an information leak if it were to occur.
V7 Ltd trains its staff on the handling of user data to adhere to HIPAA guidelines.
V7 Ltd performs yearly audits of our HIPAA compliance status.
+
How is my data legally protected?
Stated in Clause 5 (‘Intellectual Property Rights and Use of Customer Data.’) of our Terms of Service (https://www.v7labs.com/terms):
5.1 Intellectual Property Rights. Except as expressly set forth in this Agreement, this Agreement does not grant either party any rights, implied or otherwise, to the other party's content or any of the other party's intellectual property. As between the parties, Customer owns all Intellectual Property Rights in Customer Data, and V7 owns all Intellectual Property Rights in the Services and Platform.
5.2 Use of Customer Data. V7 will not access or use Customer Data, except as necessary to provide the Services and TSS to Customer.
5.3 Customer Feedback. If Customer provides V7 Feedback about the Services, then V7 may use that information without obligation to Customer. Customer (you, the reader) does not transfer ownership of any data loaded into our platform, nor does V7 have the right to access it if not to deliver the platform’s services as requested by the user.
----------
V7 does not mix, grant access to, or reveal any customer data to third parties unless explicitly instructed to by the customer in writing.
+
How do I restrict access to my data on V7?
User Classes
Users on V7 Darwin are divided among Team Owners, Admins, Users, Workforce Managers, and Workers. Privileges across these user classes allows you to restrict read and write access to datasets across your Team. Please refer to documentation on User Classes or the adjacent tooltips within the Members tab of your team settings to learn about these permissions.
Share Dataset
Within each dataset setting there is an option to share a dataset and its export versions with the public. This feature contains a warning popup prior to being switched on when selected. Only Admins, Team Owners, and Users (if users are also the dataset creator) can access this setting. This option is OFF by default for all datasets. Ensure that the dataset sharing option is set to OFF if you would like to restrict public access to it. Datasets with sharing set to ON are visibly marked as "OPEN" on their dataset card.
S3 Integration
Certain pricing tiers within V7 Darwin have access to direct AWS S3 integrations. This setup ensures that image or video data belonging to your business is never stored on V7's servers. Please enquire with our team regarding this option if it is a necessity for your business.
Archiving and Deleting data
Image data within datasets, classes, or datasets themselves can be deleted from the graphical user interface or API. Image and video data is archived prior to being deleted to ensure it can be recovered in case of a mistaken decision.
+
What can Worker users see in my team?
Worker users are granted access to datasets via the Settings tab within each dataset. Once they receive access, they are able to:
Request tasks: this system will assign the user a batch of images or video defined in the settings, granting them read and write access to them.
View any image currently assigned to them.
Workers cannot view images that are not assigned to them, nor can they browse datasets in the same way Users and Admins can. Workers are also restricted from viewing team member settings, billing, and the performance statistics of other users.
+
Where is my data stored geographically?
V7 stores any of your V7 Darwin data which reaches us in AWS S3 servers located in Ireland (EU).
V7 stores any of your V7 Go Data which reaches us in GCP servers located in Belgium (EU).
V7 will not move your data for storage outside of the EU.
+
Does V7 perform regular vulnerability tests?
V7 uses Wiz to perform continuous vulnerability assessments.
+
How do I report a security vulnerability?
If you believe you've discovered a security vulnerability, please review our Vulnerability Disclosure Policy which outlines our reporting process, what we expect from security researchers, and how we handle vulnerability reports. You can submit vulnerability reports to security@v7labs.com.
+
Does V7 perform threat detection and continuous monitoring?
V7 performs threat detection and continuous monitoring through Guard Duty.
+
Can V7 work with Single Sign On (SSO)?
Single sign on services are available as part of our enterprise tier. Please enquire with our team regarding including SSO into your account.
+
Can V7 provide security and access summaries?
Access monitoring summaries and alerts are available as part of our enterprise tier. Please enquire with our team regarding access notification and email summaries on information security.
+
Which third party services are involved in the operational aspects of V7 Darwin and V7 Go?
The list of third party services involved as Subprocessors in the operational aspects of our software can be found here.
+
I am based in a region with specific data security legislation. How can I know if you comply with our laws?
Please enquire with our team on any regional requirements for data security. Our team is happy to provide references of customers from within your region (if available) and explain if and how we comply with your data security standards.
+
How does V7 Go use Google Workspace data?
If you choose to use the V7 Go Google Drive integration, only the files you explicitly select will be uploaded to V7 Go for processing.
V7 does not use Google Workspace data to develop, improve, or train AI/ML models. Additionally, we do not use Google Workspace APIs for training generalized or non-personalized AI/ML models.
With your explicit consent, file contents may be shared with third-party foundational model providers solely for processing requested tasks (e.g., image analysis, text recognition). This transfer is never used for training, improving, or developing generalized AI/ML models. Processing by third-party providers is governed by their specific data processing agreements.
+
What organizational security practices are in place at V7?
Organizational Security
Information Security Program
We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Third-Party Audits
Our organization undergoes independent third-party assessments to test our security and compliance controls.
Third-Party Penetration Testing
We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
Roles and Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
Confidentiality
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
Background Checks
We perform background checks on all new team members in accordance with local laws.
Cloud Security
Cloud Infrastructure Security
All of our services are hosted with Amazon Web Servies (AWS) and Microsoft Azure. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security and Azure Security.
Data Hosting Security
All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in the European Union. Please reference the above vendor specific documentation linked above for more information.
Encryption at Rest
All databases are encrypted at rest.
Encryption in Transit
Our applications encrypt in transit with TLS/SSL only.
Vulnerability Scanning
We perform vulnerability scanning and actively monitor for threats.
Logging and Monitoring
We actively monitor and log various cloud services.
Business Continuity and Disaster Recovery
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Incident Response
We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.
Access Security
Permissions and Authentication
Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
Least Privilege Access Control
We follow the principle of least privilege with respect to identity and access management.
Quarterly Access Reviews
We perform quarterly access reviews of all team members with access to sensitive systems.
Password Requirements
All team members are required to adhere to a minimum set of password requirements and complexity for access.
Password Managers
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Vendor and Risk Management
Annual Risk Assessments
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor Risk Management
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.
Contact Us
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact security@v7labs.com.
+
Is V7 Darwin GDPR compliant?
Yes. Our platform adheres to GDPR requirements. V7 Darwin stores any of your data which reaches us in AWS S3 servers located in Ireland (EU). V7 Go stores any of your data which reaches us in GCP services located in Belgium (EU). V7 will not move data for storage outside of the EU.
We collect cookies and analytics to ensure we know what features are preferred by our users. To learn about what cookies are involved in the usage of V7's marketing website and V7 Darwin, please visit the Data Privacy Statement.
By agreeing with the Terms of Service, you agree that you will not be sharing third party personally identifiable information with V7 Ltd unless an appropriate GDPR Data Sharing Agreement is in place.
+
Is V7 Darwin HIPAA compliant?
V7 follows HIPAA guidelines to protect access to data which may be of medical nature on our platform. The following measures are in place to adhere to HIPAA standards.
Data is encrypted at transfer.
All user classes are logged out after 30 minutes of inactivity to avoid unauthorized access.
Datasets have view access controls for worker users.
If DICOM data is uploaded in de-anonymized format by error, header information is not displayed to end-users by design.
No customer data that adheres to HIPAA standards is stored on servers or machines that leave the secured office premises of V7 Ltd or our sub-processors at Amazon Web Services Ireland.
Vulnerability scanning across our platform is performed quarterly.
Threat monitoring across our platform is performed continually.
V7 Ltd has guidelines on complying with any event of an information leak if it were to occur.
V7 Ltd trains its staff on the handling of user data to adhere to HIPAA guidelines.
V7 Ltd performs yearly audits of our HIPAA compliance status.
+
How is my data legally protected?
Stated in Clause 5 (‘Intellectual Property Rights and Use of Customer Data.’) of our Terms of Service (https://www.v7labs.com/terms):
5.1 Intellectual Property Rights. Except as expressly set forth in this Agreement, this Agreement does not grant either party any rights, implied or otherwise, to the other party's content or any of the other party's intellectual property. As between the parties, Customer owns all Intellectual Property Rights in Customer Data, and V7 owns all Intellectual Property Rights in the Services and Platform.
5.2 Use of Customer Data. V7 will not access or use Customer Data, except as necessary to provide the Services and TSS to Customer.
5.3 Customer Feedback. If Customer provides V7 Feedback about the Services, then V7 may use that information without obligation to Customer. Customer (you, the reader) does not transfer ownership of any data loaded into our platform, nor does V7 have the right to access it if not to deliver the platform’s services as requested by the user.
----------
V7 does not mix, grant access to, or reveal any customer data to third parties unless explicitly instructed to by the customer in writing.
+
How do I restrict access to my data on V7?
User Classes
Users on V7 Darwin are divided among Team Owners, Admins, Users, Workforce Managers, and Workers. Privileges across these user classes allows you to restrict read and write access to datasets across your Team. Please refer to documentation on User Classes or the adjacent tooltips within the Members tab of your team settings to learn about these permissions.
Share Dataset
Within each dataset setting there is an option to share a dataset and its export versions with the public. This feature contains a warning popup prior to being switched on when selected. Only Admins, Team Owners, and Users (if users are also the dataset creator) can access this setting. This option is OFF by default for all datasets. Ensure that the dataset sharing option is set to OFF if you would like to restrict public access to it. Datasets with sharing set to ON are visibly marked as "OPEN" on their dataset card.
S3 Integration
Certain pricing tiers within V7 Darwin have access to direct AWS S3 integrations. This setup ensures that image or video data belonging to your business is never stored on V7's servers. Please enquire with our team regarding this option if it is a necessity for your business.
Archiving and Deleting data
Image data within datasets, classes, or datasets themselves can be deleted from the graphical user interface or API. Image and video data is archived prior to being deleted to ensure it can be recovered in case of a mistaken decision.
+
What can Worker users see in my team?
Worker users are granted access to datasets via the Settings tab within each dataset. Once they receive access, they are able to:
Request tasks: this system will assign the user a batch of images or video defined in the settings, granting them read and write access to them.
View any image currently assigned to them.
Workers cannot view images that are not assigned to them, nor can they browse datasets in the same way Users and Admins can. Workers are also restricted from viewing team member settings, billing, and the performance statistics of other users.
+
Where is my data stored geographically?
V7 stores any of your V7 Darwin data which reaches us in AWS S3 servers located in Ireland (EU).
V7 stores any of your V7 Go Data which reaches us in GCP servers located in Belgium (EU).
V7 will not move your data for storage outside of the EU.
+
Does V7 perform regular vulnerability tests?
V7 uses Wiz to perform continuous vulnerability assessments.
+
How do I report a security vulnerability?
If you believe you've discovered a security vulnerability, please review our Vulnerability Disclosure Policy which outlines our reporting process, what we expect from security researchers, and how we handle vulnerability reports. You can submit vulnerability reports to security@v7labs.com.
+
Does V7 perform threat detection and continuous monitoring?
V7 performs threat detection and continuous monitoring through Guard Duty.
+
Can V7 work with Single Sign On (SSO)?
Single sign on services are available as part of our enterprise tier. Please enquire with our team regarding including SSO into your account.
+
Can V7 provide security and access summaries?
Access monitoring summaries and alerts are available as part of our enterprise tier. Please enquire with our team regarding access notification and email summaries on information security.
+
Which third party services are involved in the operational aspects of V7 Darwin and V7 Go?
The list of third party services involved as Subprocessors in the operational aspects of our software can be found here.
+
I am based in a region with specific data security legislation. How can I know if you comply with our laws?
Please enquire with our team on any regional requirements for data security. Our team is happy to provide references of customers from within your region (if available) and explain if and how we comply with your data security standards.
+
How does V7 Go use Google Workspace data?
If you choose to use the V7 Go Google Drive integration, only the files you explicitly select will be uploaded to V7 Go for processing.
V7 does not use Google Workspace data to develop, improve, or train AI/ML models. Additionally, we do not use Google Workspace APIs for training generalized or non-personalized AI/ML models.
With your explicit consent, file contents may be shared with third-party foundational model providers solely for processing requested tasks (e.g., image analysis, text recognition). This transfer is never used for training, improving, or developing generalized AI/ML models. Processing by third-party providers is governed by their specific data processing agreements.
+
What organizational security practices are in place at V7?
Organizational Security
Information Security Program
We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Third-Party Audits
Our organization undergoes independent third-party assessments to test our security and compliance controls.
Third-Party Penetration Testing
We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
Roles and Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
Confidentiality
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
Background Checks
We perform background checks on all new team members in accordance with local laws.
Cloud Security
Cloud Infrastructure Security
All of our services are hosted with Amazon Web Servies (AWS) and Microsoft Azure. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security and Azure Security.
Data Hosting Security
All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in the European Union. Please reference the above vendor specific documentation linked above for more information.
Encryption at Rest
All databases are encrypted at rest.
Encryption in Transit
Our applications encrypt in transit with TLS/SSL only.
Vulnerability Scanning
We perform vulnerability scanning and actively monitor for threats.
Logging and Monitoring
We actively monitor and log various cloud services.
Business Continuity and Disaster Recovery
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Incident Response
We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.
Access Security
Permissions and Authentication
Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
Least Privilege Access Control
We follow the principle of least privilege with respect to identity and access management.
Quarterly Access Reviews
We perform quarterly access reviews of all team members with access to sensitive systems.
Password Requirements
All team members are required to adhere to a minimum set of password requirements and complexity for access.
Password Managers
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Vendor and Risk Management
Annual Risk Assessments
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor Risk Management
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.
Contact Us
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact security@v7labs.com.
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Is V7 Darwin GDPR compliant?
Yes. Our platform adheres to GDPR requirements. V7 Darwin stores any of your data which reaches us in AWS S3 servers located in Ireland (EU). V7 Go stores any of your data which reaches us in GCP services located in Belgium (EU). V7 will not move data for storage outside of the EU.
We collect cookies and analytics to ensure we know what features are preferred by our users. To learn about what cookies are involved in the usage of V7's marketing website and V7 Darwin, please visit the Data Privacy Statement.
By agreeing with the Terms of Service, you agree that you will not be sharing third party personally identifiable information with V7 Ltd unless an appropriate GDPR Data Sharing Agreement is in place.
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Is V7 Darwin HIPAA compliant?
V7 follows HIPAA guidelines to protect access to data which may be of medical nature on our platform. The following measures are in place to adhere to HIPAA standards.
Data is encrypted at transfer.
All user classes are logged out after 30 minutes of inactivity to avoid unauthorized access.
Datasets have view access controls for worker users.
If DICOM data is uploaded in de-anonymized format by error, header information is not displayed to end-users by design.
No customer data that adheres to HIPAA standards is stored on servers or machines that leave the secured office premises of V7 Ltd or our sub-processors at Amazon Web Services Ireland.
Vulnerability scanning across our platform is performed quarterly.
Threat monitoring across our platform is performed continually.
V7 Ltd has guidelines on complying with any event of an information leak if it were to occur.
V7 Ltd trains its staff on the handling of user data to adhere to HIPAA guidelines.
V7 Ltd performs yearly audits of our HIPAA compliance status.
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How is my data legally protected?
Stated in Clause 5 (‘Intellectual Property Rights and Use of Customer Data.’) of our Terms of Service (https://www.v7labs.com/terms):
5.1 Intellectual Property Rights. Except as expressly set forth in this Agreement, this Agreement does not grant either party any rights, implied or otherwise, to the other party's content or any of the other party's intellectual property. As between the parties, Customer owns all Intellectual Property Rights in Customer Data, and V7 owns all Intellectual Property Rights in the Services and Platform.
5.2 Use of Customer Data. V7 will not access or use Customer Data, except as necessary to provide the Services and TSS to Customer.
5.3 Customer Feedback. If Customer provides V7 Feedback about the Services, then V7 may use that information without obligation to Customer. Customer (you, the reader) does not transfer ownership of any data loaded into our platform, nor does V7 have the right to access it if not to deliver the platform’s services as requested by the user.
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V7 does not mix, grant access to, or reveal any customer data to third parties unless explicitly instructed to by the customer in writing.
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How do I restrict access to my data on V7?
User Classes
Users on V7 Darwin are divided among Team Owners, Admins, Users, Workforce Managers, and Workers. Privileges across these user classes allows you to restrict read and write access to datasets across your Team. Please refer to documentation on User Classes or the adjacent tooltips within the Members tab of your team settings to learn about these permissions.
Share Dataset
Within each dataset setting there is an option to share a dataset and its export versions with the public. This feature contains a warning popup prior to being switched on when selected. Only Admins, Team Owners, and Users (if users are also the dataset creator) can access this setting. This option is OFF by default for all datasets. Ensure that the dataset sharing option is set to OFF if you would like to restrict public access to it. Datasets with sharing set to ON are visibly marked as "OPEN" on their dataset card.
S3 Integration
Certain pricing tiers within V7 Darwin have access to direct AWS S3 integrations. This setup ensures that image or video data belonging to your business is never stored on V7's servers. Please enquire with our team regarding this option if it is a necessity for your business.
Archiving and Deleting data
Image data within datasets, classes, or datasets themselves can be deleted from the graphical user interface or API. Image and video data is archived prior to being deleted to ensure it can be recovered in case of a mistaken decision.
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What can Worker users see in my team?
Worker users are granted access to datasets via the Settings tab within each dataset. Once they receive access, they are able to:
Request tasks: this system will assign the user a batch of images or video defined in the settings, granting them read and write access to them.
View any image currently assigned to them.
Workers cannot view images that are not assigned to them, nor can they browse datasets in the same way Users and Admins can. Workers are also restricted from viewing team member settings, billing, and the performance statistics of other users.
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Where is my data stored geographically?
V7 stores any of your V7 Darwin data which reaches us in AWS S3 servers located in Ireland (EU).
V7 stores any of your V7 Go Data which reaches us in GCP servers located in Belgium (EU).
V7 will not move your data for storage outside of the EU.
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Does V7 perform regular vulnerability tests?
V7 uses Wiz to perform continuous vulnerability assessments.
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How do I report a security vulnerability?
If you believe you've discovered a security vulnerability, please review our Vulnerability Disclosure Policy which outlines our reporting process, what we expect from security researchers, and how we handle vulnerability reports. You can submit vulnerability reports to security@v7labs.com.
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Does V7 perform threat detection and continuous monitoring?
V7 performs threat detection and continuous monitoring through Guard Duty.
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Can V7 work with Single Sign On (SSO)?
Single sign on services are available as part of our enterprise tier. Please enquire with our team regarding including SSO into your account.
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Can V7 provide security and access summaries?
Access monitoring summaries and alerts are available as part of our enterprise tier. Please enquire with our team regarding access notification and email summaries on information security.
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Which third party services are involved in the operational aspects of V7 Darwin and V7 Go?
The list of third party services involved as Subprocessors in the operational aspects of our software can be found here.
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I am based in a region with specific data security legislation. How can I know if you comply with our laws?
Please enquire with our team on any regional requirements for data security. Our team is happy to provide references of customers from within your region (if available) and explain if and how we comply with your data security standards.
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How does V7 Go use Google Workspace data?
If you choose to use the V7 Go Google Drive integration, only the files you explicitly select will be uploaded to V7 Go for processing.
V7 does not use Google Workspace data to develop, improve, or train AI/ML models. Additionally, we do not use Google Workspace APIs for training generalized or non-personalized AI/ML models.
With your explicit consent, file contents may be shared with third-party foundational model providers solely for processing requested tasks (e.g., image analysis, text recognition). This transfer is never used for training, improving, or developing generalized AI/ML models. Processing by third-party providers is governed by their specific data processing agreements.
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