Below are a list of frequently asked questions, and information of the handling of data on V7 Darwin, and the information security measures in place throughout our platform.
Information Security Program
Third-Party Penetration Testing
Roles and Responsibilities
Security Awareness Training
Cloud Infrastructure Security
Data Hosting Security
Encryption at Rest
Encryption in Transit
Logging and Monitoring
Business Continuity and Disaster Recovery
Permissions and Authentication
Least Privilege Access Control
Quarterly Access Reviews
Annual Risk Assessments
Vendor Risk Management
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact email@example.com.
Yes. Our platform adheres to GDPR requirements. V7 stores any of your data which reaches us in AWS S3 servers located in Ireland (EU) and will not move data for storage outside of the EU.
We collect cookies and analytics to ensure we know what features are preferred by our users. To learn about what cookies are involved in the usage of V7's marketing website (https://v7labs.com) and V7 Darwin, please visit the Data Privacy Statement.
By agreeing with the Terms of Service, you agree that you will not be sharing third party personally identifiable information with V7 Ltd unless an appropriate GDPR Data Sharing Agreement is in place.
V7 follows HIPAA guidelines to protect access to data which may be of medical nature on our platform. The following measures are in place to adhere to HIPAA standards.
Stated in Clause 5 (‘Intellectual Property Rights and Use of Customer Data.’) of our Terms of Service (https://www.v7labs.com/terms):
5.1 Intellectual Property Rights. Except as expressly set forth in this Agreement, this Agreement does not grant either party any rights, implied or otherwise, to the other party's content or any of the other party's intellectual property. As between the parties, Customer owns all Intellectual Property Rights in Customer Data, and V7 owns all Intellectual Property Rights in the Services and Platform.
5.2 Use of Customer Data. V7 will not access or use Customer Data, except as necessary to provide the Services and TSS to Customer.
5.3 Customer Feedback. If Customer provides V7 Feedback about the Services, then V7 may use that information without obligation to Customer. Customer (you, the reader) does not transfer ownership of any data loaded into our platform, nor does V7 have the right to access it if not to deliver the platform’s services as requested by the user.
V7 does not mix, grant access to, or reveal any customer data to third parties unless explicitly instructed to by the customer in writing.
Users on V7 Darwin are divided among Team Owners, Admins, Users, Workforce Managers, and Workers. Privileges across these user classes allows you to restrict read and write access to datasets across your Team. Please refer to documentation on User Classes or the adjacent tooltips within the Members tab of your team settings to learn about these permissions.
Within each dataset setting there is an option to share a dataset and its export versions with the public. This feature contains a warning popup prior to being switched on when selected. Only Admins, Team Owners, and Users (if users are also the dataset creator) can access this setting. This option is OFF by default for all datasets. Ensure that the dataset sharing option is set to OFF if you would like to restrict public access to it. Datasets with sharing set to ON are visibly marked as "OPEN" on their dataset card.
Certain pricing tiers within V7 Darwin have access to direct AWS S3 integrations. This setup ensures that image or video data belonging to your business is never stored on V7's servers. Please enquire with our team regarding this option if it is a necessity for your business.
Image data within datasets, classes, or datasets themselves can be deleted from the graphical user interface or API. Image and video data is archived prior to being deleted to ensure it can be recovered in case of a mistaken decision.
Worker users are granted access to datasets via the Settings tab within each dataset. Once they receive access, they are able to:
Workers cannot view images that are not assigned to them, nor can they browse datasets in the same way Users and Admins can. Workers are also restricted from viewing team member settings, billing, and the performance statistics of other users.
V7 stores any of your data which reaches us in AWS S3 servers located in Ireland (EU) and will not move data for storage outside of the EU.
V7 performs quarterly vulnerability tests through Snyk.
V7 performs threat detection and continuous monitoring through Guard Duty.
Single sign on services are available as part of our enterprise tier. Please enquire with our team regarding including SSO into your account.
Access monitoring summaries and alerts are available as part of our enterprise tier. Please enquire with our team regarding access notification and email summaries on information security.
ScoutAPM - Used for monitoring server load.
AWS (owned by Amazon Inc) - Data is stored on S3 buckets and AWS P2 (EC2) instances are used for deep learning applications and to process data for automated annotation services.
Please enquire with our team on any regional requirements for data security. Our team is happy to provide references of customers from within your region (if available) and explain if and how we comply with your data security standards.