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Trustpilot integration

Connect

Trustpilot

to AI agents.

Connect Trustpilot's comprehensive review platform to V7 Go's AI agents to automate reputation monitoring, analyze customer sentiment, and coordinate intelligent responses to feedback.

Data Source

Trustpilot

Connect Trustpilot to V7 Go and automate review monitoring, sentiment analysis, and customer response workflows to enhance reputation management.

Analytics & BI

Review Monitoring

Sentiment Analysis

Response Automation

AI Agent

Destination

Select app below

Slack

Gmail

Microsoft Teams

HubSpot

Google Sheets

Notion

monday

Asana

Zendesk

Mailchimp

Explore 400+ more

Featured workflows

A library of

Trustpilot Workflows

ready to operate

Select from a library of pre-built AI agents to power your Trustpilot workflows.

Popular workflows

From

Slack

Trustpilot

with

Agents

Slack + Trustpilot

Get instant Slack notifications when new reviews arrive or require responses.

From

HubSpot

Trustpilot

with

Agents

HubSpot + Trustpilot

Sync customer review data with CRM records for comprehensive relationship insights.

From

addevent

Trustpilot

with

Agents

Trustpilot + Excel

Export review analytics and sentiment data to spreadsheets for reporting.

From

Gmail

Trustpilot

with

Agents

Gmail + Trustpilot

Email review summaries and sentiment reports to stakeholders automatically.

From

Zendesk

Trustpilot

with

Agents

Trustpilot + Zendesk

Create support tickets from negative reviews for immediate customer service action.

From

Notion

Trustpilot

with

Agents

Trustpilot + Notion

Document review trends and customer feedback insights in a centralized knowledge base.

Example workflow

Trustpilot example workflow

Let AI handle tasks across multiple tools

Popular workflows

Example

Input

New product review posted

AI Agent

Output

Input

New product review posted

New Product Reviews

Emit new event when a customer posts a new product review on Trustpilot. This source periodically polls the Trustpilot API to detect new product reviews. Each event contains the complete review data including star rating, review text, product information, consumer details, and timestamps. Perfect for monitoring product feedback, analyzing customer satisfaction trends, and triggering automated responses or alerts for specific products.

AI Agent

Analyzing customer feedback and sentiment

Output

Waiting for analysis

Let the agent run first

Actions & Triggers

Use

Trustpilot

to build powerful automations across multiple tools

Popular workflows

Workflow triggers from Trustpilot

New Conversations

Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers.

New Product Review Replies

Emit new event when a business replies to a product review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to product reviews. Each event includes the reply text, creation timestamp, and associated review details (product name, star rating, consumer info). Ideal for monitoring business responses to customer feedback, tracking customer service performance, and ensuring timely engagement with product reviews.

New Product Reviews

New Service Review Replies

Emit new event when a business replies to a service review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to service reviews. Each event includes the reply text, creation timestamp, and associated review details (star rating, review title, consumer info). Essential for tracking business engagement with customer feedback, monitoring response times, and ensuring all service reviews receive appropriate attention.

New Service Reviews

Emit new event when a customer posts a new service review on Trustpilot. This source periodically polls the Trustpilot API to detect new service reviews, combining both public and private reviews for comprehensive coverage. Each event contains the complete review data including star rating, review text, consumer details, business unit info, and timestamps. Ideal for monitoring overall business reputation, tracking customer satisfaction metrics, and triggering workflows based on review ratings or content.

New Updated Conversations

Emit new event when an existing conversation is updated with new messages on Trustpilot. This source periodically polls the Trustpilot API to detect conversations that have received new messages. Each event contains updated conversation details including participants, subject, message count, and latest update timestamp. Useful for tracking ongoing customer interactions, ensuring timely responses to follow-up messages, and maintaining conversation continuity.

AI agents can perform automated actions in the app

Fetch Product Review by ID

Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows.

Fetch Product Reviews

Retrieves a list of product reviews for a specific business unit on Trustpilot. This action enables you to fetch multiple product reviews with powerful filtering options including star ratings, language, tags, and sorting preferences. Ideal for monitoring product feedback trends, generating reports, analyzing customer sentiment across your product catalog, or building review dashboards. Supports pagination for handling large review volumes.

Fetch Service Review by ID

Retrieves detailed information about a specific service review for your business on Trustpilot. Use this action to access comprehensive data about an individual service review, including the customer

Fetch Service Reviews

Fetches service reviews for a specific business unit from Trustpilot with support for filtering by star rating, tags, language, and more.

Reply to Product Review

Posts a public reply to a product review on Trustpilot on behalf of your business. This action allows you to respond to customer feedback, address concerns, thank customers for positive reviews, or provide additional information about products. Replies help demonstrate your commitment to customer satisfaction and can improve your overall reputation. Note that replies are publicly visible and cannot be edited once posted.

Reply to Service Review

Posts a public reply to a service review on Trustpilot on behalf of your business. This action enables you to engage with customers who have reviewed your services, allowing you to address complaints, clarify misunderstandings, express gratitude for positive feedback, or provide updates on how you

Get started

Ready to build

the best

Trustpilot

automations

Book a personalized demo and we'll help you build your first Trustpilot workflow. See how V7 Go AI agents can automate your review monitoring, sentiment analysis, and customer response processes in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Trustpilot

automations

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Trustpilot

automations

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Trustpilot

automations

30-minute session

Personalized setup

Live demonstration

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Help

Have questions?

Find answers.

Any more questions?

Talk to sales

Do I need a Trustpilot account to use this integration?

Yes, you'll need an active Trustpilot account with API access to use this integration. V7 Go enhances your existing Trustpilot investment by automating review analysis, response coordination, and reputation monitoring workflows.

Can I customize the AI agents to match my brand voice when responding to reviews?

Absolutely! V7 Go's AI agents can be customized to reflect your brand voice, tone, and response guidelines. You can configure workflows to generate responses that align with your company values and customer service standards.

How does the integration handle negative reviews and complaints?

V7 Go's AI agents automatically identify negative reviews, analyze the underlying issues, and generate thoughtful response recommendations. The system can flag urgent complaints for immediate attention and route them to appropriate teams for resolution.

Can I monitor reviews across multiple products and services simultaneously?

Yes! The integration supports monitoring both product and service reviews across your entire Trustpilot presence. AI agents can analyze feedback trends across different offerings and identify patterns that inform product improvements and service enhancements.

Can I integrate Trustpilot data with my existing CRM and support systems?

Yes! V7 Go can send analyzed review data to various output integrations including HubSpot, Zendesk, Slack, and email systems. This ensures seamless integration with your existing customer service and relationship management infrastructure.

How does this integration help improve overall reputation management?

V7 Go automates reputation monitoring by tracking review trends, sentiment changes, and customer satisfaction metrics. The system generates actionable insights, identifies improvement opportunities, and ensures timely responses to all feedback, helping you maintain and enhance your online reputation.

Partner program

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