Vitally + Jira Integration with AI Customer Feedback Routing

A new framework for building AI agents. Meet AI Skills in V7 Go.

See how it works

A new framework for building AI agents.

Combine Apps

Vitally

Jira Integration

Build automations powered by V7 Go Agents

Connect Salesforce to Bloomerang with

Every Vitally customer signal fires an AI product gap analysis that reads the customer context, identifies the underlying product need, and creates a scoped Jira feature request or bug report — closing the loop between customer success and product development.

Data Source

Vitally

Connect Vitally to V7 Go and automate customer success workflows, task management, and engagement tracking to accelerate customer outcomes.

CRM & Sales

Customer Onboarding

Health Score Monitoring

Engagement Automation

AI Agent (by V7 Go)

AI Concierge Agent

Automatically coordinates tasks and multi-step workflows across tools and specialized automations.

Business

Multi-System Orchestration

Intelligent Delegation

Real-Time Monitoring

Destination

About

Jira

Connect Jira to V7 Go and automate issue tracking, project management, and workflow coordination with intelligent AI agents.

Project Management & Forms

Issue Automation

Workflow Routing

Team Notifications

Example Workflow

Vitally

Jira

Customer Signal to Product Issue

Popular workflows

Example

Input

New user created

AI Agent

Output

Input

New user created

New User Created

Emit new event when a new user is created.

User Event

AI Agent

AI Concierge Agent

Analyze

Reading user account details, adoption stage, and health notes from Vitally

Identifying whether the signal indicates a product gap, bug, or onboarding friction point

Assessing the business impact: number of affected accounts, revenue at risk, and urgency

Translating the customer context into a product requirement with acceptance criteria

Creating a Jira issue with customer context, impact assessment, and linked account data

Analysis complete

Output

Jira

Creates a Jira feature request or bug report with customer context, affected account count, revenue impact, and suggested acceptance criteria for the product team

Create Issue

Add Attachment To Issue

All actions triggered by agent

Turn Vitally customer health signals into Jira product issues — with AI identification of the underlying product need, impact assessment, and customer context for the product team.

Agent Library

A library of

Agents

Agents

Agents

for every workflow

More product feedback agents

Popular workflows

AI Concierge Agent

AI Concierge Agent | Orchestrate Complex Workflows | V7 Go

Business

Multi-System Coordination

Intelligent Task Delegation

Context-Aware Decision Making

Add to workflow

AI Concierge Agent

AI Concierge Agent | Orchestrate Complex Workflows | V7 Go

Business

Multi-System Coordination

Intelligent Task Delegation

Context-Aware Decision Making

Add to workflow

Actions & Triggers

Build powerful

Vitally

Jira workflows

Pick from 100+ triggers and actions available.

Connect triggers from Zoom to powerful actions in your other business apps.

Popular workflows

Workflow triggers

New User Created

Emit new event when a new user is created.

Agents automate actions in your apps

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue,

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

Get All Projects

Gets metadata on all projects,

Get started

Ready to connect

Vitally

and

Jira

Close the CS-to-product feedback loop

V7 Go connects Vitally and Jira with AI agents that translate customer health signals into scoped product issues automatically. Book a demo.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to connect

Vitally

and

Jira

Close the CS-to-product feedback loop

V7 Go connects Vitally and Jira with AI agents that translate customer health signals into scoped product issues automatically. Book a demo.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to connect

Vitally

and

Jira

Close the CS-to-product feedback loop

V7 Go connects Vitally and Jira with AI agents that translate customer health signals into scoped product issues automatically. Book a demo.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to connect

Vitally

and

Jira

Close the CS-to-product feedback loop

V7 Go connects Vitally and Jira with AI agents that translate customer health signals into scoped product issues automatically. Book a demo.

30-minute session

Personalized setup

Live demonstration

Using V7 Go to automate our diligence process led to a 35% productivity increase.
Centerline
The experience with V7 has been fantastic. Very customized level of support.
Alaris
V7 enables us to process complex documents at scale through an intuitive and powerful UI
Pinsent Masons
V7 Go enabled us to process financial statements 21x faster while also increasing accuracy by 54% .
Star Mountain

Using V7 Go to automate our diligence process led to a 35% productivity increase.
Centerline
The experience with V7 has been fantastic. Very customized level of support.
Alaris
V7 enables us to process complex documents at scale through an intuitive and powerful UI
Pinsent Masons
V7 Go enabled us to process financial statements 21x faster while also increasing accuracy by 54% .
Star Mountain

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Help

Have questions?

Find answers.

Any more questions?

Talk to sales

How does the Vitally and Jira integration work with V7 Go?

V7 Go monitors Vitally for user creation and health events. When a customer signal suggests a product gap or friction point, V7 Go's AI agent reads the context, identifies the underlying need, assesses the business impact, and creates a Jira feature request or bug report with full customer context — closing the loop between CS and product without manual handoffs.

What types of Vitally signals can create Jira issues through V7 Go?

V7 Go can be configured to create Jira issues from Vitally's new user events and can be extended via webhook to respond to health score drops, task notes, and NPS responses. Each signal type can map to a different Jira issue type — health drops create bug reports, feature requests create stories, and onboarding friction creates improvement tasks.

Is customer data safe when creating Jira issues from Vitally?

Yes. V7 Go is SOC 2 Type II and ISO 27001 certified. Vitally and Jira connect via API key and OAuth, and all customer and health data is encrypted in transit and at rest within isolated, compliant environments.

Can I set up Vitally to Jira feedback routing without a developer?

Yes. V7 Go's no-code builder lets CS operations and product ops teams connect both platforms, configure signal routing rules, define impact thresholds, and map Vitally data to Jira fields — without writing code.

Can V7 Go prioritise Jira issues created from Vitally by customer revenue impact?

Yes. V7 Go's AI agent reads the Vitally account's plan tier and contract value, and uses this to set Jira issue priority. Issues from enterprise accounts above a revenue threshold are created as high priority, ensuring the product team sees and addresses the most impactful customer feedback first.

What does V7 Go cost for Vitally + Jira?

V7 Go pricing is usage-based. Contact the team for a quote aligned to your customer account volume and Jira project requirements.

Partner program

Become a V7 Go Product Intelligence Partner

Help CS and product teams build AI-powered Vitally-to-Jira feedback pipelines that translate customer signals into actionable product issues — and join the V7 Go partner ecosystem.

Partner program

Become a V7 Go Product Intelligence Partner

Help CS and product teams build AI-powered Vitally-to-Jira feedback pipelines that translate customer signals into actionable product issues — and join the V7 Go partner ecosystem.

Partner program

Become a V7 Go Product Intelligence Partner

Help CS and product teams build AI-powered Vitally-to-Jira feedback pipelines that translate customer signals into actionable product issues — and join the V7 Go partner ecosystem.

Partner program

Become a V7 Go Product Intelligence Partner

Help CS and product teams build AI-powered Vitally-to-Jira feedback pipelines that translate customer signals into actionable product issues — and join the V7 Go partner ecosystem.

About

Enterprise-level security. Keep your data private.

Enterprise-level security. Keep your data private.

Enterprise-level security. Keep your data private.

Enterprise-level security.
Keep your data private.

Enterprise-level security.
Keep your data private.

Enterprise-level security.
Keep your data private.