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Infobip integration

Connect

Infobip

to AI agents.

Connect Infobip's multi-channel messaging platform to V7 Go's AI agents to automate SMS, WhatsApp, and Viber communications through intelligent workflow coordination.

Integration

Infobip

Connect Infobip to V7 Go and automate SMS, WhatsApp, and Viber messaging workflows with intelligent AI coordination for customer communications.

Messaging & Collaboration

Customer Notifications

Support Alerts

Order Updates

AI Engine

V7 Go

V7 Go is an AI platform that automates complex workflows across multiple apps and tools using agentic AI that can reason, plan, and execute tasks autonomously.

AI Automation

Task Orchestration

Data Extraction

Agentic Workflows

Featured workflows

A library of

Infobip Workflows

ready to operate

Select from a library of pre-built AI agents to power your Infobip workflows.

Popular workflows

From

Infobip

HubSpot

HubSpot + Infobip

Send automated SMS and WhatsApp messages based on CRM triggers and customer actions.

From

Infobip

Zendesk

Zendesk + Infobip

Notify customers via SMS when support tickets are updated or resolved.

From

Google Sheets

Infobip

Infobip + Google Sheets

Log all sent messages and delivery statuses to spreadsheets for tracking.

From

Infobip

Slack

Slack + Infobip

Request SMS or WhatsApp messages via Slack commands and get delivery confirmations.

From

Gmail

Infobip

Infobip + Gmail

Send email notifications when critical SMS messages fail to deliver.

From

Airtable

Infobip

Infobip + Airtable

Track messaging campaigns and delivery metrics in organized databases.

Example workflow

Infobip example workflow

Let AI handle tasks across multiple tools

Popular workflows

Example

AI Agent

Output

Input

Hide

AI Agent

Coordinating multi-channel messaging workflow

Output

Waiting for analysis

Let the agent run first

Actions & Triggers

Use

Infobip

to build powerful automations across multiple tools

Popular workflows

Workflow triggers from Infobip

New SMS Message (Instant)

Emit new event when a new SMS message is received.

New Whatsapp Message (Instant)

Emit new event when a new message is received on Whatsapp.

AI agents can perform automated actions in the app

Send SMS

Sends an SMS message to a specified number.

Send Viber Text Message

Send a text message to multiple recipients via Viber.

Send WhatsApp Text Message

Sends a WhatsApp text message to a specified number.

Get started

Ready to build

the best

Infobip

automations

Book a personalized demo and we'll help you build your first Infobip workflow. See how V7 Go AI agents can automate your multi-channel messaging and customer communications in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Infobip

automations

Book a personalized demo and we'll help you build your first Infobip workflow. See how V7 Go AI agents can automate your multi-channel messaging and customer communications in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Infobip

automations

Book a personalized demo and we'll help you build your first Infobip workflow. See how V7 Go AI agents can automate your multi-channel messaging and customer communications in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Infobip

automations

Book a personalized demo and we'll help you build your first Infobip workflow. See how V7 Go AI agents can automate your multi-channel messaging and customer communications in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Help

Have questions?

Find answers.

Any more questions?

Talk to sales

Do I need an Infobip account to use this integration?

Yes, you'll need an active Infobip account with API credentials to send messages through their platform. V7 Go enhances your existing Infobip investment by automating message coordination, channel selection, and delivery tracking across SMS, WhatsApp, and Viber.

Can I customize the AI agents for my specific messaging needs?

Absolutely! V7 Go's AI agents can be customized to match your communication preferences, customer segments, and business rules. You can configure workflows to select the optimal messaging channel based on urgency, customer preferences, and message type.

How does this integration handle message delivery tracking?

V7 Go automatically tracks message delivery status through Infobip's API and can log results to your CRM, spreadsheets, or notification systems. This ensures complete visibility into your customer communications and helps you identify delivery issues quickly.

What messaging channels does this integration support?

The integration supports SMS, WhatsApp, and Viber messaging through Infobip's platform. AI agents can intelligently select the best channel based on customer preferences, message urgency, and availability to ensure optimal delivery rates.

Can I integrate Infobip with my existing CRM and support tools?

Yes! V7 Go can connect Infobip with various output integrations including HubSpot, Zendesk, Salesforce, and support ticketing systems. This ensures seamless integration with your existing customer communication stack and helps you maintain complete conversation history.

How does this integration help with customer engagement automation?

V7 Go's AI agents can automate customer engagement workflows by triggering messages based on CRM events, support tickets, or custom business rules. They can send appointment reminders, order confirmations, delivery updates, and support notifications through the most appropriate channel for each customer.

Partner program

Add your app to V7 Go

Develop your own integration as an app partner in our ecosystem.

Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.