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8x8 Connect integration

Connect

8x8 Connect

to AI agents.

Connect 8x8 Connect's SMS platform to V7 Go's AI agents to automate customer notifications, alert workflows, and communication campaigns through intelligent coordination.

Integration

8x8 Connect

Connect 8x8 Connect to V7 Go and automate SMS notifications, customer communications, and alert workflows through intelligent AI coordination.

Messaging & Collaboration

Customer Notifications

Appointment Reminders

Order Updates

AI Engine

V7 Go

V7 Go is an AI platform that automates complex workflows across multiple apps and tools using agentic AI that can reason, plan, and execute tasks autonomously.

AI Automation

Task Orchestration

Data Extraction

Agentic Workflows

Featured workflows

A library of

8x8 Connect Workflows

ready to operate

Select from a library of pre-built AI agents to power your 8x8 Connect workflows.

Popular workflows

From

8x8 Connect

HubSpot

HubSpot + 8x8 Connect

Send automated SMS notifications when deals close or leads convert.

From

8x8 Connect

Salesforce

Salesforce + 8x8 Connect

Trigger SMS alerts when opportunities reach specific stages.

From

8x8 Connect

Zendesk

Zendesk + 8x8 Connect

Send SMS updates to customers when support tickets are resolved.

From

8x8 Connect

Slack

Slack + 8x8 Connect

Request SMS notifications via Slack and track delivery status.

From

Microsoft Excel

8x8 Connect

8x8 Connect + Excel

Export SMS delivery logs and analytics to spreadsheets.

From

Google Sheets

8x8 Connect

8x8 Connect + Google Sheets

Track SMS campaign performance and delivery metrics in real-time.

Example workflow

8x8 Connect example workflow

Let AI handle tasks across multiple tools

Popular workflows

Example

AI Agent

Output

Input

Hide

AI Agent

Coordinating SMS notification workflow

Output

Waiting for analysis

Let the agent run first

Actions & Triggers

Use

8x8 Connect

to build powerful automations across multiple tools

Popular workflows

AI agents can perform automated actions in the app

Get Log Result

Check the status of an SMS Logs export job and to get a download link if its generation has succeeded.

Request Log

Request an SMS log file.

Send SMS

Send a SMS to the specified destination.

Get started

Ready to build

the best

8x8 Connect

automations

Book a personalized demo and we'll help you build your first 8x8 Connect workflow. See how V7 Go AI agents can automate your SMS notifications and customer communication workflows in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

8x8 Connect

automations

Book a personalized demo and we'll help you build your first 8x8 Connect workflow. See how V7 Go AI agents can automate your SMS notifications and customer communication workflows in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

8x8 Connect

automations

Book a personalized demo and we'll help you build your first 8x8 Connect workflow. See how V7 Go AI agents can automate your SMS notifications and customer communication workflows in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

8x8 Connect

automations

Book a personalized demo and we'll help you build your first 8x8 Connect workflow. See how V7 Go AI agents can automate your SMS notifications and customer communication workflows in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Help

Have questions?

Find answers.

Any more questions?

Talk to sales

Do I need an 8x8 Connect account to use this integration?

Yes, you'll need an active 8x8 Connect account with API access to send SMS messages. V7 Go enhances your existing 8x8 Connect service by automating message workflows, coordinating notifications across systems, and eliminating manual SMS sending tasks.

Can I customize the AI agents for my specific messaging needs?

Absolutely! V7 Go's AI agents can be customized to handle specific message templates, customer segments, and notification triggers. You can configure workflows to match your brand voice, compliance requirements, and communication preferences.

How does this integration handle SMS delivery tracking?

V7 Go automatically tracks SMS delivery status through 8x8 Connect's API and can log results to your CRM, spreadsheets, or other systems. You get complete visibility into message delivery, failures, and customer engagement without manual checking.

What types of SMS workflows can be automated?

The integration can automate appointment reminders, order confirmations, delivery notifications, customer alerts, marketing campaigns, and support updates. AI agents can personalize messages, schedule sends, and coordinate multi-step communication sequences based on customer actions.

Can I integrate 8x8 Connect with my existing CRM and business tools?

Yes! V7 Go can connect 8x8 Connect with various systems including HubSpot, Salesforce, Zendesk, and custom databases. This ensures seamless workflow integration with your existing technology stack and eliminates manual data entry between systems.

How does this integration help with SMS campaign management?

V7 Go's AI agents can automate campaign execution by coordinating message sends, tracking responses, managing opt-outs, and analyzing delivery metrics. They can also export campaign data to Excel or Google Sheets for reporting and optimize send times based on customer engagement patterns.

Partner program

Add your app to V7 Go

Develop your own integration as an app partner in our ecosystem.

Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.