8x8 Connect integration

Connect

Connect

Connect

Connect

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8x8 Connect

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8x8 Connect

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8x8 Connect

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8x8 Connect

to AI agents.

to AI agents.

to AI agents.

to AI agents.

Connect 8x8 Connect's SMS platform to V7 Go's AI agents to automate customer notifications, alert workflows, and communication campaigns through intelligent coordination.

Featured workflows

Featured workflows

A library of

A library of

A library of

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8x8 Connect Workflows

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8x8 Connect Workflows

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8x8 Connect Workflows

ready to operate

ready to operate

ready to operate

Select from a library of pre-built AI agents to power your 8x8 Connect workflows.

Select from a library of pre-built AI agents to power your 8x8 Connect workflows.

Select from a library of pre-built AI agents to power your 8x8 Connect workflows.

Popular workflows

From

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8x8 Connect

to

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HubSpot

HubSpot + 8x8 Connect

Send automated SMS notifications when deals close or leads convert.

From

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8x8 Connect

to

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Salesforce

Salesforce + 8x8 Connect

Trigger SMS alerts when opportunities reach specific stages.

From

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8x8 Connect

to

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Zendesk

Zendesk + 8x8 Connect

Send SMS updates to customers when support tickets are resolved.

From

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8x8 Connect

to

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Slack

Slack + 8x8 Connect

Request SMS notifications via Slack and track delivery status.

From

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Microsoft Excel

to

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8x8 Connect

8x8 Connect + Excel

Export SMS delivery logs and analytics to spreadsheets.

From

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Google Sheets

to

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8x8 Connect

8x8 Connect + Google Sheets

Track SMS campaign performance and delivery metrics in real-time.

Example workflow

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8x8 Connect example workflow

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8x8 Connect example workflow

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8x8 Connect example workflow

Let AI handle tasks across multiple tools

Let AI handle tasks across multiple tools

Let AI handle tasks across multiple tools

Popular workflows

Example

AI Agent

Output

Input

Hide

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AI Agent

AI Concierge Agent

Coordinating SMS notification workflow

Output

Waiting for analysis

Let the agent run first

Actions & Triggers

Use

Use

Use

Use

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8x8 Connect

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8x8 Connect

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8x8 Connect

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8x8 Connect

to build powerful automations across multiple tools

to build powerful automations across multiple tools

to build powerful automations across multiple tools

to build powerful automations across multiple tools

Popular workflows

Enterprise-grade security

Your data stays yours—always. Work with one of the few AI companies that never trains on your data.

  • No training on your data

  • Encrypted end-to-end

  • Audited and penetration-tested

  • Fine-grained access controls

  • Inhouse security team

  • Audit logs across every workflow

Enterprise-grade security

Your data stays yours—always. Work with one of the few AI companies that never trains on your data.

  • No training on your data

  • Encrypted end-to-end

  • Audited and penetration-tested

  • Fine-grained access controls

  • Inhouse security team

  • Audit logs across every workflow

Enterprise-grade security

Your data stays yours—always. Work with one of the few AI companies that never trains on your data.

  • No training on your data

  • Encrypted end-to-end

  • Audited and penetration-tested

  • Fine-grained access controls

  • Inhouse security team

  • Audit logs across every workflow

Enterprise-grade security

Your data stays yours—always. Work with one of the few AI companies that never trains on your data.

  • No training on your data

  • Encrypted end-to-end

  • Audited and penetration-tested

  • Fine-grained access controls

  • Inhouse security team

  • Audit logs across every workflow

Have questions?

Find answers.

Any more questions?

How does V7 Go differ from tools like Zapier or Make?

Zapier and Make are useful when you want apps to react to events in each other. They’re built around triggers and simple data handoffs. V7 Go sits at a different layer. It focuses on document-heavy workflows where the outcome depends on what’s inside the file. Its agents can read a document, extract what matters, use information stored in your workspace, and then act inside your connected apps. In practice, it means Zapier or Make can still be part of your stack, but the purpose of each tool is different. For example, if Zapier handles the wiring, V7 Go can handles the logic that depends on the contents of the document.

How do I connect integrations to V7 Go?

V7 Go includes built-in connectors that link to a growing library of more than four hundred applications. These connectors work through triggers and skills. Triggers are events happening inside external apps that V7 Go can listen to, so when something changes in that app, an agent can start working. Skills are the actions V7 Go can take inside those external apps, whether that’s retrieving information, updating data, or using some feature of the app during a workflow.

Beyond the connector library, the platform can also link to any software that exposes an API endpoint. If an app supports HTTP requests, V7 Go can talk to it through webhooks or API calls. This is often the preferred method for teams working with industry-specific or niche tools that will never have an off-the-shelf integration. Setting these up usually only involves pointing V7 Go at the right endpoint and passing the credentials the system requires.

How does pricing work for integrations?

V7 Go includes built-in connectors that link to a growing library of more than four hundred applications. These connectors work through triggers and skills. Triggers are events happening inside external apps that V7 Go can listen to, so when something changes in that app, an agent can start working. Skills are the actions V7 Go can take inside those external apps, whether that’s retrieving information, updating data, or using some feature of the app during a workflow.

Beyond the connector library, the platform can also link to any software that exposes an API endpoint. If an app supports HTTP requests, V7 Go can talk to it through webhooks or API calls. This is often the preferred method for teams working with industry-specific or niche tools that will never have an off-the-shelf integration. Setting these up usually only involves pointing V7 Go at the right endpoint and passing the credentials the system requires.

What can V7 Go’s agents do once integrations are connected?

Once integrations are active, the agents can work end-to-end across documents and external systems. They can read files, extract structured information, and use additional context from the documents stored in your workspace. They can also perform actions inside the apps you’ve connected, whether that’s updating a record, retrieving additional data, sending a message, or running a task that depends on the contents of the document. You can design workflows where an incoming file automatically triggers an agent, the agent completes the work, and the results show up exactly where your team needs them.

What are Knowledge Hubs, and how do they relate to integrations?

Knowledge Hubs are where your documents live inside V7 Go. When you sync files from places like Google Drive or SharePoint, or upload them directly, they’re not just stored—they’re indexed. That indexing is important, because it means the AI can work with a large library of documents and decide, on its own, which ones are relevant to the task at hand. If an agent needs background information, a definition, a policy, a previous contract, or anything else buried in your files, it can pull the right pieces as it works. This gives your workflows the ability to reference your institutional knowledge without having to hard-code every rule or document location.

Have questions?

Find answers.

How does V7 Go differ from tools like Zapier or Make?

Zapier and Make are useful when you want apps to react to events in each other. They’re built around triggers and simple data handoffs. V7 Go sits at a different layer. It focuses on document-heavy workflows where the outcome depends on what’s inside the file. Its agents can read a document, extract what matters, use information stored in your workspace, and then act inside your connected apps. In practice, it means Zapier or Make can still be part of your stack, but the purpose of each tool is different. For example, if Zapier handles the wiring, V7 Go can handles the logic that depends on the contents of the document.

How do I connect integrations to V7 Go?

V7 Go includes built-in connectors that link to a growing library of more than four hundred applications. These connectors work through triggers and skills. Triggers are events happening inside external apps that V7 Go can listen to, so when something changes in that app, an agent can start working. Skills are the actions V7 Go can take inside those external apps, whether that’s retrieving information, updating data, or using some feature of the app during a workflow.

Beyond the connector library, the platform can also link to any software that exposes an API endpoint. If an app supports HTTP requests, V7 Go can talk to it through webhooks or API calls. This is often the preferred method for teams working with industry-specific or niche tools that will never have an off-the-shelf integration. Setting these up usually only involves pointing V7 Go at the right endpoint and passing the credentials the system requires.

How does pricing work for integrations?

V7 Go includes built-in connectors that link to a growing library of more than four hundred applications. These connectors work through triggers and skills. Triggers are events happening inside external apps that V7 Go can listen to, so when something changes in that app, an agent can start working. Skills are the actions V7 Go can take inside those external apps, whether that’s retrieving information, updating data, or using some feature of the app during a workflow.

Beyond the connector library, the platform can also link to any software that exposes an API endpoint. If an app supports HTTP requests, V7 Go can talk to it through webhooks or API calls. This is often the preferred method for teams working with industry-specific or niche tools that will never have an off-the-shelf integration. Setting these up usually only involves pointing V7 Go at the right endpoint and passing the credentials the system requires.

What can V7 Go’s agents do once integrations are connected?

Once integrations are active, the agents can work end-to-end across documents and external systems. They can read files, extract structured information, and use additional context from the documents stored in your workspace. They can also perform actions inside the apps you’ve connected, whether that’s updating a record, retrieving additional data, sending a message, or running a task that depends on the contents of the document. You can design workflows where an incoming file automatically triggers an agent, the agent completes the work, and the results show up exactly where your team needs them.

What are Knowledge Hubs, and how do they relate to integrations?

Knowledge Hubs are where your documents live inside V7 Go. When you sync files from places like Google Drive or SharePoint, or upload them directly, they’re not just stored—they’re indexed. That indexing is important, because it means the AI can work with a large library of documents and decide, on its own, which ones are relevant to the task at hand. If an agent needs background information, a definition, a policy, a previous contract, or anything else buried in your files, it can pull the right pieces as it works. This gives your workflows the ability to reference your institutional knowledge without having to hard-code every rule or document location.

Have questions?

Find answers.

Any more questions?

How does V7 Go differ from tools like Zapier or Make?

Zapier and Make are useful when you want apps to react to events in each other. They’re built around triggers and simple data handoffs. V7 Go sits at a different layer. It focuses on document-heavy workflows where the outcome depends on what’s inside the file. Its agents can read a document, extract what matters, use information stored in your workspace, and then act inside your connected apps. In practice, it means Zapier or Make can still be part of your stack, but the purpose of each tool is different. For example, if Zapier handles the wiring, V7 Go can handles the logic that depends on the contents of the document.

How do I connect integrations to V7 Go?

V7 Go includes built-in connectors that link to a growing library of more than four hundred applications. These connectors work through triggers and skills. Triggers are events happening inside external apps that V7 Go can listen to, so when something changes in that app, an agent can start working. Skills are the actions V7 Go can take inside those external apps, whether that’s retrieving information, updating data, or using some feature of the app during a workflow.

Beyond the connector library, the platform can also link to any software that exposes an API endpoint. If an app supports HTTP requests, V7 Go can talk to it through webhooks or API calls. This is often the preferred method for teams working with industry-specific or niche tools that will never have an off-the-shelf integration. Setting these up usually only involves pointing V7 Go at the right endpoint and passing the credentials the system requires.

How does pricing work for integrations?

V7 Go includes built-in connectors that link to a growing library of more than four hundred applications. These connectors work through triggers and skills. Triggers are events happening inside external apps that V7 Go can listen to, so when something changes in that app, an agent can start working. Skills are the actions V7 Go can take inside those external apps, whether that’s retrieving information, updating data, or using some feature of the app during a workflow.

Beyond the connector library, the platform can also link to any software that exposes an API endpoint. If an app supports HTTP requests, V7 Go can talk to it through webhooks or API calls. This is often the preferred method for teams working with industry-specific or niche tools that will never have an off-the-shelf integration. Setting these up usually only involves pointing V7 Go at the right endpoint and passing the credentials the system requires.

What can V7 Go’s agents do once integrations are connected?

Once integrations are active, the agents can work end-to-end across documents and external systems. They can read files, extract structured information, and use additional context from the documents stored in your workspace. They can also perform actions inside the apps you’ve connected, whether that’s updating a record, retrieving additional data, sending a message, or running a task that depends on the contents of the document. You can design workflows where an incoming file automatically triggers an agent, the agent completes the work, and the results show up exactly where your team needs them.

What are Knowledge Hubs, and how do they relate to integrations?

Knowledge Hubs are where your documents live inside V7 Go. When you sync files from places like Google Drive or SharePoint, or upload them directly, they’re not just stored—they’re indexed. That indexing is important, because it means the AI can work with a large library of documents and decide, on its own, which ones are relevant to the task at hand. If an agent needs background information, a definition, a policy, a previous contract, or anything else buried in your files, it can pull the right pieces as it works. This gives your workflows the ability to reference your institutional knowledge without having to hard-code every rule or document location.

Ready to build

the best

Logo

8x8 Connect

automations

powered by V7 Go?

Book a personalized demo and we'll help you build your first 8x8 Connect workflow. See how V7 Go AI agents can automate your SMS notifications and customer communication workflows in just 30 minutes.

Ready to build

the best

Logo

8x8 Connect

automations

powered by V7 Go?

Book a personalized demo and we'll help you build your first 8x8 Connect workflow. See how V7 Go AI agents can automate your SMS notifications and customer communication workflows in just 30 minutes.

Ready to build

the best

Logo

8x8 Connect

automations

powered by V7 Go?

Book a personalized demo and we'll help you build your first 8x8 Connect workflow. See how V7 Go AI agents can automate your SMS notifications and customer communication workflows in just 30 minutes.

Ready to build

the best

Logo

8x8 Connect

automations

powered by V7 Go?

Book a personalized demo and we'll help you build your first 8x8 Connect workflow. See how V7 Go AI agents can automate your SMS notifications and customer communication workflows in just 30 minutes.