Why V7 Go

Status Monitoring

Automatically track shipment status across multiple carriers and transportation modes. Consolidate updates from diverse systems into a single source of truth with real-time notifications for status changes.

Timeline Analysis

Analyze shipment timelines against promised delivery dates and historical performance. Identify potential delays before they occur by detecting unusual patterns or deviations from standard transit times.

Location Tracking

Monitor precise shipment locations throughout the logistics chain from origin to destination. Map geographic progress and calculate accurate ETAs based on current position and transit conditions.

Document Processing

Extract critical information from bills of lading, customs documents, proof of delivery records, and carrier updates. Process documents in any format including PDFs, emails, images, and EDI messages.

Exception Management

Identify shipments at risk of delay or delivery issues based on status patterns, weather conditions, and carrier performance. Flag exceptions for immediate attention and suggest alternative routing or expediting options.

Delivery Verification

Automatically confirm successful deliveries by analyzing proof of delivery documents, carrier confirmations, and customer acknowledgments. Create auditable delivery records with complete chain of custody documentation.

Documents processed by the Shipment Tracking Agent

Key data extracted during shipment tracking

Workflow

Import your files

FedEx

,

UPS

,

Maersk

Air Waybills

Bills of Lading

Proof of Delivery Records

Customs Documentation

Carrier Status Updates

Shipping Manifests

Tracking numbers and reference identifiers

Origin and destination details

Carrier information and service levels

Estimated delivery dates and times

Current shipment location and status

Transit milestones and timestamps

Customs clearance status

Proof of delivery details

Exception notifications and reasons

Shipment documentation links

Time comparison

Traditional way

45-60 minutes per shipment

With V7 Go agents

5-7 minutes per shipment

Average time saved

85%

V7 Go

AI-powered solutions

for logistics professionals

Logistics professionals waste hours daily manually tracking shipments across disparate carrier systems, spreadsheets, and emails. This fragmented approach leads to missed delivery windows, customer complaints, and revenue loss from expedited shipping costs. V7 Go's shipment tracking agent automates this process, monitoring status updates, predicting delays, and providing proactive alerts with every insight linked directly to source documentation.

Logistics Managers

Gain complete visibility across all shipments regardless of carrier or mode. Identify and resolve potential delivery issues before they impact customers.

Customer Service Teams

Respond to tracking inquiries instantly with accurate, up-to-date information. Proactively notify customers about status changes and potential delays.

FAQ

Have questions?
Find answers.

How does the shipment tracking agent monitor multiple carriers simultaneously?

The agent connects to carrier APIs, EDI feeds, and email parsing systems to collect status updates across all major global and regional carriers. It normalizes tracking data from diverse formats into a standardized structure, creating a unified view regardless of carrier. For carriers without direct integration, the agent can monitor web portals through automated screen reading. This comprehensive approach ensures visibility across your entire logistics network without manual tracking or data entry.

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Can the agent predict potential shipment delays before they happen?

Yes, the shipment tracking agent uses predictive analytics to identify potential delays before they occur. By analyzing historical transit patterns, current shipment progress, weather data, port congestion reports, and carrier performance metrics, the agent can detect when a shipment is deviating from expected timelines. It calculates delay probability scores for each active shipment and provides early alerts when risk exceeds customizable thresholds, allowing proactive intervention rather than reactive problem-solving.

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How does the agent handle different types of shipping documents?

The agent processes multiple document formats including air waybills, bills of lading, commercial invoices, packing lists, customs declarations, and proof of delivery records. It understands the structure and terminology specific to each document type, extracting relevant fields regardless of format variations between carriers and regions. The system can process documents as PDFs, images (including smartphone photos), emails, EDI messages, and even data from carrier websites, creating a standardized data set from these diverse sources.

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Can the shipment tracking agent integrate with our existing logistics systems?

Yes, the agent integrates with major transportation management systems (TMS), warehouse management systems (WMS), enterprise resource planning (ERP) platforms, and customer relationship management (CRM) software. It can pull shipment data from these systems and push tracking updates back into your operational workflows. The API supports custom integration with proprietary logistics platforms, ensuring seamless data flow across your technology ecosystem without disrupting established processes.

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How does the agent handle international shipments with multiple legs and carriers?

The agent excels at tracking complex international shipments by creating a complete end-to-end view across multiple transportation legs, carriers, and modes. It links master air waybills with house bills, connects ocean bills of lading with inland transportation documents, and maintains relationships between consolidated shipments and individual parcels. This holistic approach provides visibility into customs clearance status, intermodal transfers, and last-mile delivery, eliminating the blind spots common in international logistics.

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How does the agent assist with customer communication about shipment status?

The agent automates customer communications through several methods. It can generate branded tracking pages with real-time updates and map visualizations for customer self-service. The system can send proactive notifications via email, SMS, or API when shipments reach key milestones or experience delays. For customer service teams, the agent provides comprehensive shipment histories with direct links to supporting documentation, enabling immediate and accurate responses to customer inquiries without time-consuming research.

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Transform your business
with other AI Agents

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Document Validation Agent

Ensure shipping document accuracy with our AI documentation verification agent. Validate forms, check compliance, and detect errors with source-verified precision.

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Regulatory Compliance

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Logistics Cost Optimization Agent

Reduce shipping costs with our AI cost analysis agent. Calculate expenses, compare carrier rates, and track logistics spending with source-verified accuracy.

Expense Calculation

Rate Comparison

Spend Tracking

Next steps

Gain complete visibility across your logistics network

Join logistics providers using AI to deliver exceptional shipment tracking experiences

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