AI Fraudulent Claim Investigation

AI Fraudulent Claim Investigation

Uncover fraud patterns in your claims data

Uncover fraud patterns in your claims data

V7 Go's agent assists Special Investigations Units (SIUs) by analyzing claims documents to flag suspicious activities identify inconsistencies and surface patterns of fraud waste and abuse.

What is it

What is it

Investigating Suspicious Claims

A fraudulent insurance claim is a deceptive attempt to collect money from an insurer for a loss that was not covered was exaggerated or never happened.

How is it solved today?

SIU investigators manually review claim files looking for red flags and trying to connect disparate pieces of information a process that is slow and often misses complex fraud rings.

How is it solved today?

SIU investigators manually review claim files looking for red flags and trying to connect disparate pieces of information a process that is slow and often misses complex fraud rings.

How is it solved today?

SIU investigators manually review claim files looking for red flags and trying to connect disparate pieces of information a process that is slow and often misses complex fraud rings.

Why V7 Go

V7 Go automates the analysis of all claim documents identifying inconsistencies suspicious provider networks and other fraud indicators across thousands of claims at once.

Why V7 Go

V7 Go automates the analysis of all claim documents identifying inconsistencies suspicious provider networks and other fraud indicators across thousands of claims at once.

Why V7 Go

V7 Go automates the analysis of all claim documents identifying inconsistencies suspicious provider networks and other fraud indicators across thousands of claims at once.

Time comparison

Time comparison

Time comparison

Traditional way

4-8 hours

4-8 hours

With V7 Go agents

15-30 minutes

15-30 minutes

Average time saved

95%

95%

Why V7 Go

Analyze claim files, medical reports, and witness statements.

Identify inconsistent timelines, unusual patterns, and fraud indicators.

Workflow

Workflow

Guidewire
Guidewire
Guidewire

Import your files

Guidewire

,

Duck Creek Claims

,

Salesforce

First Notice of Loss (FNOL)

First Notice of Loss (FNOL)

First Notice of Loss (FNOL)

Medical Reports & Billing

Medical Reports & Billing

Medical Reports & Billing

Police & Incident Reports

Police & Incident Reports

Police & Incident Reports

Witness Statements

Witness Statements

Witness Statements

Damage Photographs & Estimates

Damage Photographs & Estimates

Damage Photographs & Estimates

Social Media & Public Records

Social Media & Public Records

Social Media & Public Records

Inconsistent Timelines or Statements

Inconsistent Timelines or Statements

Inconsistent Timelines or Statements

Unusual Medical Treatment Patterns

Unusual Medical Treatment Patterns

Unusual Medical Treatment Patterns

Links to Known Fraudulent Providers

Links to Known Fraudulent Providers

Links to Known Fraudulent Providers

Prior Claims History Matches

Prior Claims History Matches

Prior Claims History Matches

Mismatched Damage Reports

Mismatched Damage Reports

Mismatched Damage Reports

Suspicious Witness Connections

Suspicious Witness Connections

Suspicious Witness Connections

Address/Phone Number Overlap

Address/Phone Number Overlap

Address/Phone Number Overlap

Anomalous Billing Codes

Anomalous Billing Codes

Anomalous Billing Codes

Contradictory Public Information

Contradictory Public Information

Contradictory Public Information

Use of Post Office Boxes

Use of Post Office Boxes

Use of Post Office Boxes

Why V7 Go

Why V7 Go

Pattern & Anomaly Detection

Analyze thousands of claims to identify suspicious patterns such as multiple claims from the same address or unusual treatment protocols from a specific medical provider.

Pattern & Anomaly Detection

Analyze thousands of claims to identify suspicious patterns such as multiple claims from the same address or unusual treatment protocols from a specific medical provider.

Pattern & Anomaly Detection

Analyze thousands of claims to identify suspicious patterns such as multiple claims from the same address or unusual treatment protocols from a specific medical provider.

Cross-Claim Analysis

Connect disparate data points across multiple claim files to uncover organized fraud rings that would be invisible when looking at one claim at a time.

Cross-Claim Analysis

Connect disparate data points across multiple claim files to uncover organized fraud rings that would be invisible when looking at one claim at a time.

Cross-Claim Analysis

Connect disparate data points across multiple claim files to uncover organized fraud rings that would be invisible when looking at one claim at a time.

Evidence Link Analysis

Create a visual map of relationships between claimants providers witnesses and locations to highlight non-obvious connections and potential collusion.

Evidence Link Analysis

Create a visual map of relationships between claimants providers witnesses and locations to highlight non-obvious connections and potential collusion.

Evidence Link Analysis

Create a visual map of relationships between claimants providers witnesses and locations to highlight non-obvious connections and potential collusion.

Social Media & Web Research

The agent compares statements from different parties or different documents within the same claim to flag contradictions in the timeline or description of events.

Social Media & Web Research

The agent compares statements from different parties or different documents within the same claim to flag contradictions in the timeline or description of events.

Social Media & Web Research

The agent compares statements from different parties or different documents within the same claim to flag contradictions in the timeline or description of events.

Social Media & Web Research

Use AI web search to find publicly available information that may contradict the claim such as a claimant's social media posts showing activities inconsistent with their reported injuries.

Social Media & Web Research

Use AI web search to find publicly available information that may contradict the claim such as a claimant's social media posts showing activities inconsistent with their reported injuries.

Social Media & Web Research

Use AI web search to find publicly available information that may contradict the claim such as a claimant's social media posts showing activities inconsistent with their reported injuries.

Automated Red Flag Scoring

Generate a 'fraud risk score' for each claim based on a customizable set of red flags allowing your SIU team to prioritize its investigative resources.

Automated Red Flag Scoring

Generate a 'fraud risk score' for each claim based on a customizable set of red flags allowing your SIU team to prioritize its investigative resources.

Automated Red Flag Scoring

Generate a 'fraud risk score' for each claim based on a customizable set of red flags allowing your SIU team to prioritize its investigative resources.

V7 Go

V7 Go

V7 Go

AI-powered fraud detection

AI-powered fraud detection

for insurance SIUs

Investigating fraudulent claims requires manually sifting through mountains of documents to find subtle inconsistencies and connections—a task that is nearly impossible to do at scale. SIU teams are overwhelmed and sophisticated fraud schemes often go undetected. V7 Go's AI agent acts as a powerful analytical assistant processing thousands of documents to connect data points and flag suspicious patterns that indicate potential fraud.

Special Investigations Units (SIU)

Amplify your team's effectiveness by automating the initial analysis of claims files. Let AI find the red flags so your investigators can focus on building cases.

Special Investigations Units (SIU)

Amplify your team's effectiveness by automating the initial analysis of claims files. Let AI find the red flags so your investigators can focus on building cases.

Special Investigations Units (SIU)

Amplify your team's effectiveness by automating the initial analysis of claims files. Let AI find the red flags so your investigators can focus on building cases.

Claims Managers

Gain a portfolio-wide view of fraud risk and trends. Make data-driven decisions on where to deploy investigative resources for the greatest impact.

Claims Managers

Gain a portfolio-wide view of fraud risk and trends. Make data-driven decisions on where to deploy investigative resources for the greatest impact.

Claims Managers

Gain a portfolio-wide view of fraud risk and trends. Make data-driven decisions on where to deploy investigative resources for the greatest impact.

Delegate claim investigation

Delegate claim investigation

to an SIU AI agent

to an SIU AI agent

Pattern & Anomaly Detection

Analyze thousands of claims to identify suspicious patterns such as multiple claims from the same address or unusual provider billing.

Cross-Claim Analysis

Connect disparate data points across multiple claim files to uncover organized fraud rings that would be invisible when looking at one claim at a time.

Next steps

Stop searching for needles in a haystack.

Let's talk

You’ll hear back in less than 24 hours

Next steps

Stop searching for needles in a haystack.

Let's talk

Next steps

Stop searching for needles in a haystack.

Let's talk

You’ll hear back in less than 24 hours

FAQ

FAQ

FAQ

Have questions?
Find answers.

What is insurance fraud?

Insurance fraud involves any act committed with the intent to deceptively obtain payment from an insurer ranging from exaggerated claims to organized criminal schemes.

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What is insurance fraud?

Insurance fraud involves any act committed with the intent to deceptively obtain payment from an insurer ranging from exaggerated claims to organized criminal schemes.

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What is insurance fraud?

Insurance fraud involves any act committed with the intent to deceptively obtain payment from an insurer ranging from exaggerated claims to organized criminal schemes.

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How does the AI agent detect fraud?

The agent uses a combination of rules-based flagging and machine learning to spot anomalies. It looks for known red flags and analyzes data across thousands of claims to find new patterns of suspicious behavior.

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How does the AI agent detect fraud?

The agent uses a combination of rules-based flagging and machine learning to spot anomalies. It looks for known red flags and analyzes data across thousands of claims to find new patterns of suspicious behavior.

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How does the AI agent detect fraud?

The agent uses a combination of rules-based flagging and machine learning to spot anomalies. It looks for known red flags and analyzes data across thousands of claims to find new patterns of suspicious behavior.

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Can the agent analyze unstructured data like adjusters' notes?

Yes this is a key strength. The agent reads and understands narrative text to find inconsistencies identify suspicious phrasing and extract key entities to build a relationship map.

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Can the agent analyze unstructured data like adjusters' notes?

Yes this is a key strength. The agent reads and understands narrative text to find inconsistencies identify suspicious phrasing and extract key entities to build a relationship map.

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Can the agent analyze unstructured data like adjusters' notes?

Yes this is a key strength. The agent reads and understands narrative text to find inconsistencies identify suspicious phrasing and extract key entities to build a relationship map.

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Does the agent make the final decision on a claim's validity?

No. The agent is an investigative assistant. It surfaces evidence flags inconsistencies and highlights suspicious patterns for a human investigator. The final judgment always rests with the SIU professional.

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Does the agent make the final decision on a claim's validity?

No. The agent is an investigative assistant. It surfaces evidence flags inconsistencies and highlights suspicious patterns for a human investigator. The final judgment always rests with the SIU professional.

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Does the agent make the final decision on a claim's validity?

No. The agent is an investigative assistant. It surfaces evidence flags inconsistencies and highlights suspicious patterns for a human investigator. The final judgment always rests with the SIU professional.

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How is this different from existing fraud analytics tools?

Many existing tools are rules-based and only look at structured data. V7 Go's agent is different because it analyzes unstructured documents and uses AI to find non-obvious connections.

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How is this different from existing fraud analytics tools?

Many existing tools are rules-based and only look at structured data. V7 Go's agent is different because it analyzes unstructured documents and uses AI to find non-obvious connections.

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How is this different from existing fraud analytics tools?

Many existing tools are rules-based and only look at structured data. V7 Go's agent is different because it analyzes unstructured documents and uses AI to find non-obvious connections.

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Can we customize the fraud indicators the agent looks for?

Absolutely. Your SIU team can configure the agent's workflow with your own red flags and risk scoring parameters tailoring the system to the specific fraud schemes common in your line of business.

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Can we customize the fraud indicators the agent looks for?

Absolutely. Your SIU team can configure the agent's workflow with your own red flags and risk scoring parameters tailoring the system to the specific fraud schemes common in your line of business.

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Can we customize the fraud indicators the agent looks for?

Absolutely. Your SIU team can configure the agent's workflow with your own red flags and risk scoring parameters tailoring the system to the specific fraud schemes common in your line of business.

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