Freshservice integration
Connect
Connect
Connect
Connect
Freshservice
Freshservice
Freshservice
Freshservice
to AI agents.
to AI agents.
to AI agents.
to AI agents.
Connect Freshservice's IT service management platform to V7 Go's AI agents to automate ticket resolution, knowledge base management, and support workflows.
Data Source
Data Source
Data Source
Freshservice
Connect Freshservice to V7 Go and automate ticket management, knowledge base creation, and IT service desk workflows with intelligent AI coordination.
Developers & IT
Ticket Automation
Knowledge Base Management
Support Routing
Freshservice
Connect Freshservice to V7 Go and automate ticket management, knowledge base creation, and IT service desk workflows with intelligent AI coordination.
Developers & IT
Ticket Automation
Knowledge Base Management
Support Routing
Freshservice
Connect Freshservice to V7 Go and automate ticket management, knowledge base creation, and IT service desk workflows with intelligent AI coordination.
Developers & IT
Ticket Automation
Knowledge Base Management
Support Routing
Featured workflows
Featured workflows
Featured workflows
A library of
A library of
A library of
Freshservice Workflows
Freshservice Workflows
Freshservice Workflows
ready to operate
ready to operate
ready to operate
Select from a library of pre-built AI agents to power your Freshservice workflows.
Select from a library of pre-built AI agents to power your Freshservice workflows.
Select from a library of pre-built AI agents to power your Freshservice workflows.
Popular workflows
From
Slack
to
Freshservice
with
Agents
Slack + Freshservice
Get instant Slack notifications when tickets are created or updated.
From
Slack
to
Freshservice
with
Agents
Slack + Freshservice
Get instant Slack notifications when tickets are created or updated.
From
Slack
to
Freshservice
with
Agents
Slack + Freshservice
Get instant Slack notifications when tickets are created or updated.
From
Slack
to
Freshservice
with
Agents
Slack + Freshservice
Get instant Slack notifications when tickets are created or updated.
From
Gmail
to
Freshservice
with
Agents
Gmail + Freshservice
Email ticket summaries and resolution updates to stakeholders.
From
Gmail
to
Freshservice
with
Agents
Gmail + Freshservice
Email ticket summaries and resolution updates to stakeholders.
From
Gmail
to
Freshservice
with
Agents
Gmail + Freshservice
Email ticket summaries and resolution updates to stakeholders.
From
Gmail
to
Freshservice
with
Agents
Gmail + Freshservice
Email ticket summaries and resolution updates to stakeholders.
From
Microsoft Excel
to
Freshservice
with
Agents
Freshservice + Excel
Export ticket data and metrics to spreadsheets for analysis.
From
Microsoft Excel
to
Freshservice
with
Agents
Freshservice + Excel
Export ticket data and metrics to spreadsheets for analysis.
From
Microsoft Excel
to
Freshservice
with
Agents
Freshservice + Excel
Export ticket data and metrics to spreadsheets for analysis.
From
Microsoft Excel
to
Freshservice
with
Agents
Freshservice + Excel
Export ticket data and metrics to spreadsheets for analysis.
From
Microsoft Teams
to
Freshservice
with
Agents
Teams + Freshservice
Share ticket updates and knowledge base articles with support teams.
From
Microsoft Teams
to
Freshservice
with
Agents
Teams + Freshservice
Share ticket updates and knowledge base articles with support teams.
From
Microsoft Teams
to
Freshservice
with
Agents
Teams + Freshservice
Share ticket updates and knowledge base articles with support teams.
From
Microsoft Teams
to
Freshservice
with
Agents
Teams + Freshservice
Share ticket updates and knowledge base articles with support teams.
From
Notion
to
Freshservice
with
Agents
Freshservice + Notion
Document solution articles and ticket resolutions in Notion.
From
Notion
to
Freshservice
with
Agents
Freshservice + Notion
Document solution articles and ticket resolutions in Notion.
From
Notion
to
Freshservice
with
Agents
Freshservice + Notion
Document solution articles and ticket resolutions in Notion.
From
Notion
to
Freshservice
with
Agents
Freshservice + Notion
Document solution articles and ticket resolutions in Notion.
From
Jira
to
Freshservice
with
Agents
Freshservice + Jira
Create Jira issues from high-priority Freshservice tickets.
From
Jira
to
Freshservice
with
Agents
Freshservice + Jira
Create Jira issues from high-priority Freshservice tickets.
From
Jira
to
Freshservice
with
Agents
Freshservice + Jira
Create Jira issues from high-priority Freshservice tickets.
From
Jira
to
Freshservice
with
Agents
Freshservice + Jira
Create Jira issues from high-priority Freshservice tickets.
Example workflow
Example workflow
Example workflow
Freshservice example workflow
Freshservice example workflow
Freshservice example workflow
Let AI handle tasks across multiple tools
Let AI handle tasks across multiple tools
Let AI handle tasks across multiple tools
Popular workflows
Example
Input
New ticket created
AI Agent
Output
Input
New ticket created
New Ticket
Emit new event for each created ticket.
AI Agent
AI Support Triage Automation Agent
Analyzing ticket content and routing
Output
Waiting for analysis
Let the agent run first
Input
New ticket created
AI Agent
Output
Input
New ticket created
New Ticket
Emit new event for each created ticket.
AI Agent
AI Support Triage Automation Agent
Analyzing ticket content and routing
Output
Waiting for analysis
Let the agent run first
Actions & Triggers
Actions & Triggers
Actions & Triggers
Use
Use
Use
Use
Freshservice
Freshservice
Freshservice
Freshservice
to build powerful automations across multiple tools
to build powerful automations across multiple tools
to build powerful automations across multiple tools
to build powerful automations across multiple tools
Popular workflows
Workflow triggers from Freshservice
Workflow triggers from Freshservice
Workflow triggers from Freshservice
Workflow triggers from Freshservice
AI agents can perform automated actions in the app
AI agents can perform automated actions in the app
AI agents can perform automated actions in the app
AI agents can perform automated actions in the app
Get started
Ready to build
the best
Freshservice
automations
powered by V7 Go?
Book a personalized demo and we'll help you build your first Freshservice workflow. See how V7 Go AI agents can automate your IT service desk operations and knowledge base management in just 30 minutes.
30-minute session
Personalized setup
Live demonstration
Get started
Ready to build
the best
Freshservice
automations
powered by V7 Go?
Book a personalized demo and we'll help you build your first Freshservice workflow. See how V7 Go AI agents can automate your IT service desk operations and knowledge base management in just 30 minutes.
30-minute session
Personalized setup
Live demonstration
Get started
Ready to build
the best
Freshservice
automations
powered by V7 Go?
Book a personalized demo and we'll help you build your first Freshservice workflow. See how V7 Go AI agents can automate your IT service desk operations and knowledge base management in just 30 minutes.
30-minute session
Personalized setup
Live demonstration
Get started
Ready to build
the best
Freshservice
automations
powered by V7 Go?
Book a personalized demo and we'll help you build your first Freshservice workflow. See how V7 Go AI agents can automate your IT service desk operations and knowledge base management in just 30 minutes.
30-minute session
Personalized setup
Live demonstration
Security & safety
Enterprise-level security.
Keep your data private.
Enterprise security
Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.
Model transparency
Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.
No Training on your Data
Full control and ownership of your data, compliant with local regulations and internal policies.
Access control
Granular user roles and permissions across teams and projects for secure collaboration.
Security & safety
Enterprise-level security.
Keep your data private.
Enterprise security
Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.
Model transparency
Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.
No Training on your Data
Full control and ownership of your data, compliant with local regulations and internal policies.
Access control
Granular user roles and permissions across teams and projects for secure collaboration.
Security & safety
Enterprise-level security.
Keep your data private.
Enterprise security
Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.
Model transparency
Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.
No Training on your Data
Full control and ownership of your data, compliant with local regulations and internal policies.
Access control
Granular user roles and permissions across teams and projects for secure collaboration.
Security & safety
Enterprise-level security.
Keep your data private.
Enterprise security
Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.
Model transparency
Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.
No Training on your Data
Full control and ownership of your data, compliant with local regulations and internal policies.
Access control
Granular user roles and permissions across teams and projects for secure collaboration.
Help
Help
Have questions?
Have questions?
Have questions?
Find answers.
Find answers.
Find answers.
Any more questions?
Do I need a Freshservice subscription to use this integration?
Yes, you'll need an active Freshservice subscription to access the IT service management features. V7 Go enhances your existing Freshservice investment by automating ticket workflows, knowledge base management, and support operations.
+
Can I customize the AI agents for my specific support processes?
Absolutely! V7 Go's AI agents can be customized to match your support workflows, ticket categorization, and resolution processes. You can configure agents to prioritize specific issue types, apply custom routing rules, and align with your service level agreements.
+
How does this integration improve ticket resolution times?
V7 Go's AI agents automatically analyze incoming tickets, search your knowledge base for relevant solutions, and suggest appropriate responses or escalation paths. This reduces manual triage time and helps support teams resolve issues faster.
+
Can the integration help build and maintain our knowledge base?
Yes! V7 Go can automate the creation and updating of solution articles based on ticket resolutions. AI agents can identify common issues, generate documentation, and organize articles into appropriate categories to build a comprehensive knowledge base.
+
Can I integrate Freshservice with my existing communication and project management tools?
Yes! V7 Go can send ticket updates and notifications to Slack, Teams, Gmail, and other communication platforms. You can also route tickets to project management tools like Jira or Asana for coordinated team workflows.
+
How does this integration handle ticket categorization and routing?
V7 Go's AI agents analyze ticket content to automatically categorize issues and route them to appropriate teams or specialists. This ensures tickets reach the right people faster and reduces resolution times across your support organization.
+
Do I need a Freshservice subscription to use this integration?
Yes, you'll need an active Freshservice subscription to access the IT service management features. V7 Go enhances your existing Freshservice investment by automating ticket workflows, knowledge base management, and support operations.
+
Can I customize the AI agents for my specific support processes?
Absolutely! V7 Go's AI agents can be customized to match your support workflows, ticket categorization, and resolution processes. You can configure agents to prioritize specific issue types, apply custom routing rules, and align with your service level agreements.
+
How does this integration improve ticket resolution times?
V7 Go's AI agents automatically analyze incoming tickets, search your knowledge base for relevant solutions, and suggest appropriate responses or escalation paths. This reduces manual triage time and helps support teams resolve issues faster.
+
Can the integration help build and maintain our knowledge base?
Yes! V7 Go can automate the creation and updating of solution articles based on ticket resolutions. AI agents can identify common issues, generate documentation, and organize articles into appropriate categories to build a comprehensive knowledge base.
+
Can I integrate Freshservice with my existing communication and project management tools?
Yes! V7 Go can send ticket updates and notifications to Slack, Teams, Gmail, and other communication platforms. You can also route tickets to project management tools like Jira or Asana for coordinated team workflows.
+
How does this integration handle ticket categorization and routing?
V7 Go's AI agents analyze ticket content to automatically categorize issues and route them to appropriate teams or specialists. This ensures tickets reach the right people faster and reduces resolution times across your support organization.
+
Do I need a Freshservice subscription to use this integration?
Yes, you'll need an active Freshservice subscription to access the IT service management features. V7 Go enhances your existing Freshservice investment by automating ticket workflows, knowledge base management, and support operations.
+
Can I customize the AI agents for my specific support processes?
Absolutely! V7 Go's AI agents can be customized to match your support workflows, ticket categorization, and resolution processes. You can configure agents to prioritize specific issue types, apply custom routing rules, and align with your service level agreements.
+
How does this integration improve ticket resolution times?
V7 Go's AI agents automatically analyze incoming tickets, search your knowledge base for relevant solutions, and suggest appropriate responses or escalation paths. This reduces manual triage time and helps support teams resolve issues faster.
+
Can the integration help build and maintain our knowledge base?
Yes! V7 Go can automate the creation and updating of solution articles based on ticket resolutions. AI agents can identify common issues, generate documentation, and organize articles into appropriate categories to build a comprehensive knowledge base.
+
Can I integrate Freshservice with my existing communication and project management tools?
Yes! V7 Go can send ticket updates and notifications to Slack, Teams, Gmail, and other communication platforms. You can also route tickets to project management tools like Jira or Asana for coordinated team workflows.
+
How does this integration handle ticket categorization and routing?
V7 Go's AI agents analyze ticket content to automatically categorize issues and route them to appropriate teams or specialists. This ensures tickets reach the right people faster and reduces resolution times across your support organization.
+
Do I need a Freshservice subscription to use this integration?
Yes, you'll need an active Freshservice subscription to access the IT service management features. V7 Go enhances your existing Freshservice investment by automating ticket workflows, knowledge base management, and support operations.
+
Can I customize the AI agents for my specific support processes?
Absolutely! V7 Go's AI agents can be customized to match your support workflows, ticket categorization, and resolution processes. You can configure agents to prioritize specific issue types, apply custom routing rules, and align with your service level agreements.
+
How does this integration improve ticket resolution times?
V7 Go's AI agents automatically analyze incoming tickets, search your knowledge base for relevant solutions, and suggest appropriate responses or escalation paths. This reduces manual triage time and helps support teams resolve issues faster.
+
Can the integration help build and maintain our knowledge base?
Yes! V7 Go can automate the creation and updating of solution articles based on ticket resolutions. AI agents can identify common issues, generate documentation, and organize articles into appropriate categories to build a comprehensive knowledge base.
+
Can I integrate Freshservice with my existing communication and project management tools?
Yes! V7 Go can send ticket updates and notifications to Slack, Teams, Gmail, and other communication platforms. You can also route tickets to project management tools like Jira or Asana for coordinated team workflows.
+
How does this integration handle ticket categorization and routing?
V7 Go's AI agents analyze ticket content to automatically categorize issues and route them to appropriate teams or specialists. This ensures tickets reach the right people faster and reduces resolution times across your support organization.
+
Partner program
Add your app to V7 Go
Develop your own integration as an app partner in our ecosystem.
Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.
Your app
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Partner program
Add your app to V7 Go
Develop your own integration as an app partner in our ecosystem.
Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.
Your app
Partner program
Add your app to V7 Go
Develop your own integration as an app partner in our ecosystem.
Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.
Your app
Partner program
Add your app to V7 Go
Develop your own integration as an app partner in our ecosystem.
Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.
Your app