Freshdesk integration

Connect

Connect

Connect

Connect

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Freshdesk

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Freshdesk

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Freshdesk

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Freshdesk

to AI agents.

to AI agents.

to AI agents.

to AI agents.

Connect Freshdesk's customer support platform to V7 Go's AI agents to automate ticket routing, knowledge base management, and support team coordination.

Data Source

Data Source

Data Source

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Freshdesk

Connect Freshdesk to V7 Go and automate ticket management, customer support workflows, and knowledge base operations with intelligent AI coordination.

CRM & Sales

Ticket Routing

Response Generation

Knowledge Base Management

Logo

Freshdesk

Connect Freshdesk to V7 Go and automate ticket management, customer support workflows, and knowledge base operations with intelligent AI coordination.

CRM & Sales

Ticket Routing

Response Generation

Knowledge Base Management

Logo

Freshdesk

Connect Freshdesk to V7 Go and automate ticket management, customer support workflows, and knowledge base operations with intelligent AI coordination.

CRM & Sales

Ticket Routing

Response Generation

Knowledge Base Management

Example workflow

Example workflow

Example workflow

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Freshdesk example workflow

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Freshdesk example workflow

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Freshdesk example workflow

Let AI handle tasks across multiple tools

Let AI handle tasks across multiple tools

Let AI handle tasks across multiple tools

Popular workflows

Example

Input

New ticket created

AI Agent

Output

Input

New ticket created

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New Ticket Created

Emit new event when a ticket is created.

AI Agent

AI Support Triage Automation Agent

Analyzing and routing support tickets

Output

Waiting for analysis

Let the agent run first

Input

New ticket created

AI Agent

Output

Input

New ticket created

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New Ticket Created

Emit new event when a ticket is created.

AI Agent

AI Support Triage Automation Agent

Analyzing and routing support tickets

Output

Waiting for analysis

Let the agent run first

Featured workflows

Featured workflows

Featured workflows

A library of

A library of

A library of

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Freshdesk Workflows

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Freshdesk Workflows

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Freshdesk Workflows

ready to operate

ready to operate

ready to operate

Select from a library of pre-built AI agents to power your Freshdesk workflows.

Select from a library of pre-built AI agents to power your Freshdesk workflows.

Select from a library of pre-built AI agents to power your Freshdesk workflows.

Popular workflows

From

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Slack

to

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Freshdesk

with

Agents

Slack + Freshdesk

Get instant Slack notifications when new support tickets arrive.

From

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Slack

to

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Freshdesk

with

Agents

Slack + Freshdesk

Get instant Slack notifications when new support tickets arrive.

From

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Slack

to

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Freshdesk

with

Agents

Slack + Freshdesk

Get instant Slack notifications when new support tickets arrive.

From

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Slack

to

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Freshdesk

with

Agents

Slack + Freshdesk

Get instant Slack notifications when new support tickets arrive.

From

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Gmail

to

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Freshdesk

with

Agents

Gmail + Freshdesk

Email ticket summaries and customer updates to stakeholders.

From

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Gmail

to

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Freshdesk

with

Agents

Gmail + Freshdesk

Email ticket summaries and customer updates to stakeholders.

From

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Gmail

to

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Freshdesk

with

Agents

Gmail + Freshdesk

Email ticket summaries and customer updates to stakeholders.

From

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Gmail

to

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Freshdesk

with

Agents

Gmail + Freshdesk

Email ticket summaries and customer updates to stakeholders.

From

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Microsoft Excel

to

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Freshdesk

with

Agents

Excel + Freshdesk

Export ticket data and support metrics to spreadsheets for analysis.

From

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Microsoft Excel

to

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Freshdesk

with

Agents

Excel + Freshdesk

Export ticket data and support metrics to spreadsheets for analysis.

From

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Microsoft Excel

to

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Freshdesk

with

Agents

Excel + Freshdesk

Export ticket data and support metrics to spreadsheets for analysis.

From

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Microsoft Excel

to

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Freshdesk

with

Agents

Excel + Freshdesk

Export ticket data and support metrics to spreadsheets for analysis.

From

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Microsoft Teams

to

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Freshdesk

with

Agents

Teams + Freshdesk

Share ticket updates and support team alerts with your organization.

From

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Microsoft Teams

to

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Freshdesk

with

Agents

Teams + Freshdesk

Share ticket updates and support team alerts with your organization.

From

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Microsoft Teams

to

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Freshdesk

with

Agents

Teams + Freshdesk

Share ticket updates and support team alerts with your organization.

From

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Microsoft Teams

to

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Freshdesk

with

Agents

Teams + Freshdesk

Share ticket updates and support team alerts with your organization.

From

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Notion

to

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Freshdesk

with

Agents

Notion + Freshdesk

Create support documentation and knowledge base articles from ticket data.

From

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Notion

to

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Freshdesk

with

Agents

Notion + Freshdesk

Create support documentation and knowledge base articles from ticket data.

From

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Notion

to

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Freshdesk

with

Agents

Notion + Freshdesk

Create support documentation and knowledge base articles from ticket data.

From

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Notion

to

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Freshdesk

with

Agents

Notion + Freshdesk

Create support documentation and knowledge base articles from ticket data.

From

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Asana

to

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Freshdesk

with

Agents

Asana + Freshdesk

Convert support tickets into actionable tasks for your team.

From

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Asana

to

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Freshdesk

with

Agents

Asana + Freshdesk

Convert support tickets into actionable tasks for your team.

From

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Asana

to

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Freshdesk

with

Agents

Asana + Freshdesk

Convert support tickets into actionable tasks for your team.

From

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Asana

to

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Freshdesk

with

Agents

Asana + Freshdesk

Convert support tickets into actionable tasks for your team.

Actions & Triggers

Actions & Triggers

Actions & Triggers

Use

Use

Use

Use

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Freshdesk

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Freshdesk

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Freshdesk

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Freshdesk

to build powerful automations across multiple tools

to build powerful automations across multiple tools

to build powerful automations across multiple tools

to build powerful automations across multiple tools

Popular workflows

AI agents can perform automated actions in the app

AI agents can perform automated actions in the app

AI agents can perform automated actions in the app

AI agents can perform automated actions in the app

Partner program

Add your app to V7 Go

Develop your own integration as an app partner in our ecosystem.

Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.

Partner program

Add your app to V7 Go

Develop your own integration as an app partner in our ecosystem.

Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.

Partner program

Add your app to V7 Go

Develop your own integration as an app partner in our ecosystem.

Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.

Partner program

Add your app to V7 Go

Develop your own integration as an app partner in our ecosystem.

Expand your app's reach by making it available as a V7 Go integration. Connect your users to powerful AI workflows and grow your customer base.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Security & safety

Enterprise-level security.
Keep your data private.

Enterprise security

Enterprise-grade compliance and scalability with end-to-end encryption and SOC 2 Type II certification.

Model transparency

Access to leading LLMs including GPT, Claude, and Gemini, with region-specific processing options.

No Training on your Data

Full control and ownership of your data, compliant with local regulations and internal policies.

Access control

Granular user roles and permissions across teams and projects for secure collaboration.

Help

Help

Have questions?

Have questions?

Have questions?

Find answers.

Find answers.

Find answers.

Any more questions?

Do I need a Freshdesk subscription to use this integration?

Yes, you'll need an active Freshdesk subscription to access your support tickets and customer data. V7 Go enhances your existing Freshdesk investment by automating ticket routing, response generation, and support team coordination.

+

Can I customize the AI agents for my specific support processes?

Absolutely! V7 Go's AI agents can be customized to match your support workflows, ticket categories, and team structure. You can configure agents to prioritize specific issue types, route to specialized teams, and generate responses aligned with your support standards.

+

How does this integration protect customer data and privacy?

V7 Go uses enterprise-grade security with encrypted connections and follows strict data privacy protocols. Your Freshdesk data is processed securely and never stored permanently on our servers. We maintain compliance with data protection standards required by support teams.

+

What types of support tickets can be automated?

The integration can automate routing, prioritization, and response generation for various ticket types including technical issues, billing inquiries, feature requests, and general support questions. AI agents can analyze ticket content and automatically assign them to the most qualified agents.

+

Can I integrate Freshdesk with my existing business tools?

Yes! V7 Go can send ticket data and support insights to various output integrations including Slack, Teams, Excel, Asana, and CRM systems. This ensures seamless workflow integration with your existing technology stack and team communication tools.

+

How does this integration improve support team efficiency?

V7 Go's AI agents automate routine ticket handling, suggest relevant knowledge base articles, and route complex issues to specialists. This reduces response times, improves first-contact resolution rates, and allows your team to focus on high-value customer interactions.

+

Do I need a Freshdesk subscription to use this integration?

Yes, you'll need an active Freshdesk subscription to access your support tickets and customer data. V7 Go enhances your existing Freshdesk investment by automating ticket routing, response generation, and support team coordination.

+

Can I customize the AI agents for my specific support processes?

Absolutely! V7 Go's AI agents can be customized to match your support workflows, ticket categories, and team structure. You can configure agents to prioritize specific issue types, route to specialized teams, and generate responses aligned with your support standards.

+

How does this integration protect customer data and privacy?

V7 Go uses enterprise-grade security with encrypted connections and follows strict data privacy protocols. Your Freshdesk data is processed securely and never stored permanently on our servers. We maintain compliance with data protection standards required by support teams.

+

What types of support tickets can be automated?

The integration can automate routing, prioritization, and response generation for various ticket types including technical issues, billing inquiries, feature requests, and general support questions. AI agents can analyze ticket content and automatically assign them to the most qualified agents.

+

Can I integrate Freshdesk with my existing business tools?

Yes! V7 Go can send ticket data and support insights to various output integrations including Slack, Teams, Excel, Asana, and CRM systems. This ensures seamless workflow integration with your existing technology stack and team communication tools.

+

How does this integration improve support team efficiency?

V7 Go's AI agents automate routine ticket handling, suggest relevant knowledge base articles, and route complex issues to specialists. This reduces response times, improves first-contact resolution rates, and allows your team to focus on high-value customer interactions.

+

Do I need a Freshdesk subscription to use this integration?

Yes, you'll need an active Freshdesk subscription to access your support tickets and customer data. V7 Go enhances your existing Freshdesk investment by automating ticket routing, response generation, and support team coordination.

+

Can I customize the AI agents for my specific support processes?

Absolutely! V7 Go's AI agents can be customized to match your support workflows, ticket categories, and team structure. You can configure agents to prioritize specific issue types, route to specialized teams, and generate responses aligned with your support standards.

+

How does this integration protect customer data and privacy?

V7 Go uses enterprise-grade security with encrypted connections and follows strict data privacy protocols. Your Freshdesk data is processed securely and never stored permanently on our servers. We maintain compliance with data protection standards required by support teams.

+

What types of support tickets can be automated?

The integration can automate routing, prioritization, and response generation for various ticket types including technical issues, billing inquiries, feature requests, and general support questions. AI agents can analyze ticket content and automatically assign them to the most qualified agents.

+

Can I integrate Freshdesk with my existing business tools?

Yes! V7 Go can send ticket data and support insights to various output integrations including Slack, Teams, Excel, Asana, and CRM systems. This ensures seamless workflow integration with your existing technology stack and team communication tools.

+

How does this integration improve support team efficiency?

V7 Go's AI agents automate routine ticket handling, suggest relevant knowledge base articles, and route complex issues to specialists. This reduces response times, improves first-contact resolution rates, and allows your team to focus on high-value customer interactions.

+

Do I need a Freshdesk subscription to use this integration?

Yes, you'll need an active Freshdesk subscription to access your support tickets and customer data. V7 Go enhances your existing Freshdesk investment by automating ticket routing, response generation, and support team coordination.

+

Can I customize the AI agents for my specific support processes?

Absolutely! V7 Go's AI agents can be customized to match your support workflows, ticket categories, and team structure. You can configure agents to prioritize specific issue types, route to specialized teams, and generate responses aligned with your support standards.

+

How does this integration protect customer data and privacy?

V7 Go uses enterprise-grade security with encrypted connections and follows strict data privacy protocols. Your Freshdesk data is processed securely and never stored permanently on our servers. We maintain compliance with data protection standards required by support teams.

+

What types of support tickets can be automated?

The integration can automate routing, prioritization, and response generation for various ticket types including technical issues, billing inquiries, feature requests, and general support questions. AI agents can analyze ticket content and automatically assign them to the most qualified agents.

+

Can I integrate Freshdesk with my existing business tools?

Yes! V7 Go can send ticket data and support insights to various output integrations including Slack, Teams, Excel, Asana, and CRM systems. This ensures seamless workflow integration with your existing technology stack and team communication tools.

+

How does this integration improve support team efficiency?

V7 Go's AI agents automate routine ticket handling, suggest relevant knowledge base articles, and route complex issues to specialists. This reduces response times, improves first-contact resolution rates, and allows your team to focus on high-value customer interactions.

+

Get started

Ready to build

the best

Logo

Freshdesk

automations

powered by V7 Go?

Book a personalized demo and we'll help you build your first Freshdesk workflow. See how V7 Go AI agents can automate your customer support operations and ticket management in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Logo

Freshdesk

automations

powered by V7 Go?

Book a personalized demo and we'll help you build your first Freshdesk workflow. See how V7 Go AI agents can automate your customer support operations and ticket management in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Logo

Freshdesk

automations

powered by V7 Go?

Book a personalized demo and we'll help you build your first Freshdesk workflow. See how V7 Go AI agents can automate your customer support operations and ticket management in just 30 minutes.

30-minute session

Personalized setup

Live demonstration

Get started

Ready to build

the best

Logo

Freshdesk

automations

powered by V7 Go?

Book a personalized demo and we'll help you build your first Freshdesk workflow. See how V7 Go AI agents can automate your customer support operations and ticket management in just 30 minutes.

30-minute session

Personalized setup

Live demonstration